AutoNation Subaru Arapahoe - Service Center

I was encouraged by the service/sales team to provide a 5-star rating several times during my visit. I did not have a 5-star experience. I took my vehicle into the dealership for a service recall and I dec 5-star rating several times during my visit. I did not have a 5-star experience. I took my vehicle into the dealership for a service recall and I decided to buy out my lease the same day and obtained financing through the sales dept. While the team was friendly (of course they were because they saw $$$), I was offered/encouraged/pressured to purchase a vehicle care protection package even though I had a solid warranty that I purchased when I leased the vehicle. As a single and only parent of three, my best interest was definitely not part of their package and It's unfortunate because they originally came across as being sincere. By the end of the process I couldn't wait to leave, felt preyed upon and didn't have a good feeling about the process or the financing product. I'm glad that my teachers' association and neighborhood vicinity both have recommendation forums as this ONE STAR review is being copied and pasted several times. More

As always, great job by AutoNation Subaru Arapahoe. Thanks for a good oil change and checking the car brakes. We will be back to fix the brakes. Thank you. Thanks for a good oil change and checking the car brakes. We will be back to fix the brakes. Thank you. More

Easy checkin process, finished in quoted time, I’ll be back back More

All good. I take care of my car and they take care of me. I prefer working with Chris Turner, who knows me by name and my WRX. me. I prefer working with Chris Turner, who knows me by name and my WRX. More

You will be treated fairly and honestly . Never felt pressured . Service and follow up are excellent . Freindly and timely . I would definitely recommend this dealership pressured . Service and follow up are excellent . Freindly and timely . I would definitely recommend this dealership More

I am currently leasing my third car from Automation Subaru. Our experience has always been very plesant. The sales personnel are very knowledgeable . And the service department is great. Chris Turner Subaru. Our experience has always been very plesant. The sales personnel are very knowledgeable . And the service department is great. Chris Turner was very helpful with my last visit and made sure I was ready for my road trip. More

I had a great experience at the service department, Stephanie was friendly, and provided all the information I needed regarding my vehicles repair. She kept in touch with me throughout the repair proce Stephanie was friendly, and provided all the information I needed regarding my vehicles repair. She kept in touch with me throughout the repair process and answered all my questions. More

I have had a good experience at the dealership and would recommend it to others. They have furnished me with loaners when work required more time than I could wait for, which I appreciate. recommend it to others. They have furnished me with loaners when work required more time than I could wait for, which I appreciate. More

Great service and friendly point of contact good work but a little pricy. D we irk was completed in a timely manner. a little pricy. D we irk was completed in a timely manner. More

Very poor customer service, wait for 10 minutes standing next to my car and no one asked me why I was there, I made my appt for oil change and got there 15 minutes early. I didn't get a car wash in my se next to my car and no one asked me why I was there, I made my appt for oil change and got there 15 minutes early. I didn't get a car wash in my service as other dealers do. Very unpleasant and unprofessional staff. I decided take my car for it service to autonation because I bought from there but I won't go back. More