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AutoNation Subaru Arapahoe - Service Center

Centennial, CO

4.3
666 Reviews

666 Reviews of AutoNation Subaru Arapahoe - Service Center

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July 27, 2021

Always friendly and professional. Very communicative in giving updates. Service was prompt and facilities clean and comfortable while I waited. I felt price was reasonable. More

by Annemc5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Swensen
July 27, 2021

I'm giving 5 stars to commend the effort of one person only. Corporate and Arapahoe Subaru were dropping the ball on my issue for months. Austin Forde took over, provided the communication and effort th More

by bd_windham
Friendliness
Recommend Dealer
Yes
Employees Worked With
Austin Forde
July 26, 2021

Service reps have kept me informed of progress made in required repairs, provided estimates of when work would be completed, and explained warranty and price options available for a new battery that woul More

by thomas smith
Recommend Dealer
Yes
Employees Worked With
PRASERTSIN, KANIN
July 25, 2021

I’ve been doing all my Subaru Outback servicing at this dealer since I purchased my car there in 2016, including keeping up with all services during the COVID-19 pandemic, and I’ve always had a very satisf More

by HappySubaruOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Parker
Jul 25, 2021 -

HappySubaruOwner responded

Correction: “and I plan to keep working with them well into the future.”

July 25, 2021

My oil change and tire rotation was handled in a timely manner which was nice since I waited in the lounge for the work to be completed. I would have liked more communication regarding the details of the More

by ritasamber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Denny
July 24, 2021

Maintenance schedule was arraigned in a timely manner. We showed up and your staff greeted us warmly and the paperwork was done in a few minutes. The maintenance was done in the promised time. Perfect job. More

by michelleuk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tailor
Jul 26, 2021 -

AutoNation Subaru Arapahoe responded

Michelleuk, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Subaru Arapahoe! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 24, 2021

Good customer service. Oil change and tire rotation were done in a timely manner. Everyone working at Autonation was helpful and great. Nice waiting area. More

by molly.stewart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Turner
Jul 26, 2021 -

AutoNation Subaru Arapahoe responded

Molly, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Subaru Arapahoe! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 24, 2021

Terrible experience. Waited 2.5 hours for a scheduled oil change. Techs left oil spots on inside of my car door from their hands. They did not reset any check engine lights, and the cost of the oil change in More

by Rodtschafer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
Jul 26, 2021 -

AutoNation Subaru Arapahoe responded

Hi, we regret to hear that you had this experience with us. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (303) 578-6119 -- we hope to hear from you soon.

July 22, 2021

Good customer service. Nice waiting area. Work accomplished quickly and on time. Customer service representative Chris was very helpful explained all work that was needed. More

by LAX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 24, 2021 -

AutoNation Subaru Arapahoe responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 22, 2021

Came for oil change and tire rotation service and after vehicle was ready I discovered in parking lot that tires were not rotated. I went back inside to talk to them and asked to check if oil and filter we More

by Aleks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Taylor Cox, Service Advisor.