Subaru of Hilton Head - Service Center

Always excellent service. .....including advance notice of maintenance service necessary, reminders of appointments, good estimation of service time required, a summary of work .....including advance notice of maintenance service necessary, reminders of appointments, good estimation of service time required, a summary of work performed..... and you drive away with a clean/sanitized car confident your car has been well maintained! More

This dealership is excellent. Clean, well managed and comfortable waiting area. The service department people are really knowledgeable and courteous and the work is done in a ve Clean, well managed and comfortable waiting area. The service department people are really knowledgeable and courteous and the work is done in a very timely fashion. Our car has always left here after service very happy. Us too. Highly recommend this place. More

I met Spencer for the first time and, as did Charles, took good care of my Outback on its 6 month maintenance visit. As with the great workers in your service dept. so goes for the sales group especiall took good care of my Outback on its 6 month maintenance visit. As with the great workers in your service dept. so goes for the sales group especially, Adam Santarelli,. He has worked with us in ordering/leasing our Outback, back in 2019 and recently, placing our order for a new 2022 Outback. He has been the most professional/personable/caring individual of all the salespersons we have worked with over our 35 years, as owners of Subaru's. More

Great service. Very courteous. Comfortable lounge area. Would definitely recommend to friends in the area. Very courteous. Comfortable lounge area. Would definitely recommend to friends in the area. More

Excellent service. Accommodated me on walk-in basis. Service done in very short time. Professional service department staff. Accommodated me on walk-in basis. Service done in very short time. Professional service department staff. More

We were very pleased with the friendly reception we received from Charles Francis upon arrival. The estimate for the time for the car’s 30k service was accurate and reasonable. We also appreciated th received from Charles Francis upon arrival. The estimate for the time for the car’s 30k service was accurate and reasonable. We also appreciated the effort the dealership took in returning the car clean both inside and out. We are very pleased with the service we received. It was a most pleasant experience. More

Both Charles and Spencer have both been great to deql with on all of my appointments. Charles was extremely helpful in my purchase of tires. He is the reason I purchased them fron you. Since moving here with on all of my appointments. Charles was extremely helpful in my purchase of tires. He is the reason I purchased them fron you. Since moving here over two and a half years ago I have all of the service on my Forester done with him. He is excellent at his job, and taking care of me is his number one priority. He is honest and trustworthy, very great attributes that are hard to find in dealing with service people today. If I was in the market for a new Subaru the only reason I would buy one is Charles. He is one of a kind. Thank you, More

installed under carriage on my Crosstrek. On time, keep me apprised. Service Dept A plus me apprised. Service Dept A plus More

I bought my Subaru Outback from this dealer in 2014. I have been pleased with my car and the extraordinary service of this dealer ever since. Though it has changed ownership a couple times, fortunately th have been pleased with my car and the extraordinary service of this dealer ever since. Though it has changed ownership a couple times, fortunately the service advisor Charles Francis has been there the entire time. He’s incredible! Having retired from the customer service industry, I value great service and appreciate how difficult it can be. Charles is always professional, friendly and knowledgeable. I follow the recommended service schedule, and I trust Charles to guide me along the way. Thank you Auto Nation! More

Went out of their way to help in a travel emergency; repairing the car with a timely turnaround. repairing the car with a timely turnaround. More