AutoNation Subaru Roseville

2020 Outback. 2.5 hours for an oil change, I had an appointment, not a drop in. Was told I needed tires and an alignment bc of wear of 1 tire. Also needed air filt 2.5 hours for an oil change, I had an appointment, not a drop in. Was told I needed tires and an alignment bc of wear of 1 tire. Also needed air filters. I was not prepared to buy 4 tires for a 3 yo car, and I felt they should've recommended an alignment at a previous service if it was bad enough to cause that much wear between oil changes. I said I'd go ahead with the air filters but I don't think they did it, and they gave me the oil change for free bc it took so long. In the end I feel like they were just interested in selling me tires to the tune of 1000, not truly taking care of my vehicle. They should have recommended replacing 1 tire (shaved to match the 3 other good tires), an alignment and air filters. I will be looking for another place to service my Subaru. More

Cody’s knowledge and expertise combined with his fantastic personality make him a huge asset to your Subaru organization. If he moved to another dealership in the Roseville area, I’d strongly consi fantastic personality make him a huge asset to your Subaru organization. If he moved to another dealership in the Roseville area, I’d strongly consider moving my purchasing power to his new employment location. More

They have always gone above and beyond to make sure I understand what is happening and that I am satisfied. The place is a bit out of the way for me but it is worth the extra drive for their amazing cust understand what is happening and that I am satisfied. The place is a bit out of the way for me but it is worth the extra drive for their amazing customer service. More

When we bought the Subaru, it was a fantastic experience! All of our service appointments have been above and beyond with excellent service All of our service appointments have been above and beyond with excellent service More

Codi has been the service center guy working with me since 2021 n the servicing of my Crosstrek. He is wonderful and very efficient. I always ask for him every time I need to bring my car for service, since 2021 n the servicing of my Crosstrek. He is wonderful and very efficient. I always ask for him every time I need to bring my car for service, I find him very honest and helpful. I commend his excellent customer service. He is a big asset to the company. Keep the good work, Cody. See you again. Alice Bello More

Autonation Subaru is great, caught an oil leak in a 40K inspection, provided me with a great loaner while my car was worked on over the holidays. My car was finished just after Xmas and running great! T inspection, provided me with a great loaner while my car was worked on over the holidays. My car was finished just after Xmas and running great! Thanks! More

Great customer service! Staff is extremely helpful and I am happy with the service! Will continue to go here for all services! Staff is extremely helpful and I am happy with the service! Will continue to go here for all services! More

Service was excellent. Jason was very informative and helpful with explaining about what was required of the service. Jason was very informative and helpful with explaining about what was required of the service. More

I love my service representative Heather. Heather makes coming in to painless and now feels like I’m getting an opportunity to visit my friend. The manager of the service department and Heath Heather makes coming in to painless and now feels like I’m getting an opportunity to visit my friend. The manager of the service department and Heather have taken great care of me in times of hardship. My wife and I plan to buy all of our vehicles at this location as they have truly won our loyalty due to their service department More

Friendly and efficient service as always! Cody Pickinpaugh explains the work to be done in a very friendly and professional manner. Providing paid LYFT service to and from our favorite local Cody Pickinpaugh explains the work to be done in a very friendly and professional manner. Providing paid LYFT service to and from our favorite local deli was an added bonus this time. More