AutoWest Subaru - Service Center
Roseville, CA
591 Reviews of AutoWest Subaru - Service Center
Love the staff at AutoNation Subaru. I have been a customer on both the Sales & Service sides for almost 15 years. If all goes well, I will likely purchase my 3rd vehicle here. They are I have been a customer on both the Sales & Service sides for almost 15 years. If all goes well, I will likely purchase my 3rd vehicle here. They are simply the best. Thank you Cody and Team!! More
The service is always pleasant and prompt, yet thorough and informative. My service-representative, Cody and I have gained a trusting repertoire after over 4 years of services. The facilities is usually and informative. My service-representative, Cody and I have gained a trusting repertoire after over 4 years of services. The facilities is usually stocked with water, snacks and warm drinks during the winter seasons. I’m very happy with AutoNation Subaru Roseville. More
I've been coming here since I purchased my vehicle in 2016. Even after my warranty ran out and knowing you charge more than other mechanics. That being said the last 2 times I've come my car has gone unw 2016. Even after my warranty ran out and knowing you charge more than other mechanics. That being said the last 2 times I've come my car has gone unwashed. It's the little things but I've requested it and this last time I wasn't even contacted about my car being ready. Told 3pm and finally just showed up at 15 min to 5pm. I've bought new tires, done all my maintenance there, including the 60000 miles and am a little tired of paying so much and not being treated like it. It's time to look for another shop, where I don't feel ripped off and am treated like my business matters. More
Jason? I think helped me this time as my service rep and was WONDERFUL!!!!!! I love this place, just wish they were not so expensive!!!!! :-( I think helped me this time as my service rep and was WONDERFUL!!!!!! I love this place, just wish they were not so expensive!!!!! :-( More
Cody Pickenpaugh was terrific. My wife's Subaru Impreza battery died and Cody was able to get me in fast and also apply a discount on the purchase of the battery. It was installe My wife's Subaru Impreza battery died and Cody was able to get me in fast and also apply a discount on the purchase of the battery. It was installed and tested all within 90 minutes. Great job! More
Mike and Raj are the best! !! Wonderful customer service. Thank you for letting me vent about an irritating and ongoing problem with my Subaru and your good faith efforts to !! Wonderful customer service. Thank you for letting me vent about an irritating and ongoing problem with my Subaru and your good faith efforts to fix the problem. Let's hope all is well now. More
Brought my car in for an infotainment update and oil change/tire rotation. Was told it would take a few hours because of the update, which I was fine with. Dealer took the full time, said it was updat change/tire rotation. Was told it would take a few hours because of the update, which I was fine with. Dealer took the full time, said it was updated however it was not. Disappointed in the service and no remedy after talking with dealership More