AutoWest Subaru - Service Center
Roseville, CA
590 Reviews of AutoWest Subaru - Service Center
Was greeted immediately upon arrival. Coordinated with e service provider quickly. Heather was friendly, informative and offered options for the service. Car was back at time promised, and was washed. service provider quickly. Heather was friendly, informative and offered options for the service. Car was back at time promised, and was washed. More
Raj was my service rep and did an excellent job of getting me in and out of the service department in 90 minutes. Free car wash was an added bonus. Overall a pleasant experience which is somewhat unus getting me in and out of the service department in 90 minutes. Free car wash was an added bonus. Overall a pleasant experience which is somewhat unusual when one needs to get their car serviced. On the down side Subaru Foresters should not require service after 6000 miles. Come on Subaru you can do better than that. More
While it took over 4 hours, Jason Wanner kept me informed of what the process was and offered his/mechanics recommendations. I went with the recommended service which made the wait longer. of what the process was and offered his/mechanics recommendations. I went with the recommended service which made the wait longer. More
I recently bought a Subaru out of State due to the Chip Shortage reducing supply locally, and was really impressed with the Service Department. My Service Advisor, Lacey Black, and Service Tech John Loza Shortage reducing supply locally, and was really impressed with the Service Department. My Service Advisor, Lacey Black, and Service Tech John Loza could not have been more helpful. It was a pleasure getting to know them, and it's great to know my local dealership has a first rate Service Department. More
Ok, no one likes to have a car serviced, but Cody Pickinpaugh makes it so much easier! He is kind and courteous, and he goes out of his way to make the experience more pleasant. I was in recently f Pickinpaugh makes it so much easier! He is kind and courteous, and he goes out of his way to make the experience more pleasant. I was in recently for service and told him I would wait for my car. He said it would be several hours and offered me a rental car! I was shocked! It made my day so much better than having to sit in the dealership. He is always good like this, I always ask for Cody when I bring my car to Roseville Subaru for service. More
Cody was a great service advisor. He made sure I was in and out, on my way back to work. Excellent customer, definitely don’t mind driving the extra miles from Elk Grove to Roseville. Will be recommending and out, on my way back to work. Excellent customer, definitely don’t mind driving the extra miles from Elk Grove to Roseville. Will be recommending to friends and family. More