AutoNation Subaru Spokane Valley - Service Center

I have enjoyed my experiences with this dealership and am confident when I take my Subaru in for service that everything will be taken care of to my satisfaction. confident when I take my Subaru in for service that everything will be taken care of to my satisfaction. More

The guy at the counter was a big help, my service was completed within the scheduled time, and communication was through. My complaints are the prices and website. These dealerships are all charging far completed within the scheduled time, and communication was through. My complaints are the prices and website. These dealerships are all charging far too much. The website is worded very strangely on services. I had to call to be clear what it is I wanted specifically done More

I recently brought my 2005 Hyundai Sonata into AutoNation Subaru, and I couldn’t be more pleased with the experience. Even though my car isn’t a Subaru, the team treated it with the same care and professiona Subaru, and I couldn’t be more pleased with the experience. Even though my car isn’t a Subaru, the team treated it with the same care and professionalism as if it were one of their own. From the moment I arrived, the staff was friendly, knowledgeable, and honest about the work that needed to be done. They walked me through everything clearly and didn’t try to upsell me on anything unnecessary. I really appreciated the transparency and communication throughout the entire process. The work was done quickly, efficiently, and with high quality. My Sonata is running smoother than it has in a long time, and it’s clear that the technicians take pride in what they do. It’s not always easy to find a shop you can trust, but AutoNation Subaru has definitely earned mine. I’d absolutely recommend them to anyone — Subaru or not — who’s looking for reliable, professional service! More

Helpful service manager and reasonable prices. I had oil change & cabin & engine air filters replaced. Cost of parts if I did the work myself would have been about 80-100$ so bill of 250$ was f I had oil change & cabin & engine air filters replaced. Cost of parts if I did the work myself would have been about 80-100$ so bill of 250$ was fair when vehicle inspection (tires, brakes, etc) was included. More

Upon arrival for a routine oil change and tire rotation, I was promptly greeted and checked in. I was notified by text within 30minutes or so about additional items that you should be addressed for my Cross I was promptly greeted and checked in. I was notified by text within 30minutes or so about additional items that you should be addressed for my Crosstrek like engine oil filter and cabin air filter. I trust my service advisor Taylor and the Autonation Subaru service department to keep my Crosstrek running in tip top shape for years to come. More

Jake in the service department was absolutely amazing! And Josh in sales was so kind. They were all so willing to help in any way they could. I appreciate all their hard work! And Josh in sales was so kind. They were all so willing to help in any way they could. I appreciate all their hard work! More

I took my 2013 Subaru Crosstrek XV in for the Shift Plate Guide. I also ask to check my transmission. I have a very good used car warranty. When trying to check the computer for codes on the transmission Guide. I also ask to check my transmission. I have a very good used car warranty. When trying to check the computer for codes on the transmission they had no communication with the computer when they plugged into it. They said the ECM was bad. They put a new ECM in that did not fix the problem. So then they said it needed a wiring harness. They want $1,027.66 over what the warranty company will pay for the shift plate and the ECM. They wanted another $1,800.00 for the wiring harness. I said no rap it up and I will take it somewhere else. They send me out I find later running on the old ECM with it hanging by the wires with the new ECM in place and never programed. So they make me pay for a miss diagnosis and sent me out the door with an incomplete repair. I took it back and said I want my money back for the work they did not do. They said they would repair it. What a joke. I would never take anything to these people. More

They offered me a shuttle to take me home since the recall items would take all day. When the car was ready, they texted me and arranged for the shuttle to pick me up. They treated me with respect and recall items would take all day. When the car was ready, they texted me and arranged for the shuttle to pick me up. They treated me with respect and didn't try to pressure me to purchase anything. They gave me suggestions on things that might need attention. Overall, it was the best experience I've had with a dealership! More

Service and sales are both fantastic with friendly and caring staff who communicate follow through on what they say they would do. caring staff who communicate follow through on what they say they would do. More

excellent service, Joseph is a great help with items the car may need, no pressure to add these items if I did. to wish to. Very thorough, professional, great attitude and very clean show room and waiting car may need, no pressure to add these items if I did. to wish to. Very thorough, professional, great attitude and very clean show room and waiting are. Interacting with James also makes wait time go by, James continues to provide quality customer service. More