AutoNation Subaru West - Service Center

The personal care given is great! Ken Clements always recognizes me and my husband and makes sure that we are taken care of. Being more than just an appointment time makes the differ Ken Clements always recognizes me and my husband and makes sure that we are taken care of. Being more than just an appointment time makes the difference. He gives us straightforward answers. More

I've been to this service center in the past and they have never done as poor a job as this time. I had damage to the interior of my car as well as the tech did not clean-up after himself, found pieces have never done as poor a job as this time. I had damage to the interior of my car as well as the tech did not clean-up after himself, found pieces of plastic and a large metal screw in the car along with the service tag. And, the mileage on the window reminder was wrong. The tech was very careless with my property. Also, they kept changing the time in which the car would be ready for pick-up. More

Made the appointment, late night drop off of the car in, and received a call when the job was done. Effortless on my part. and received a call when the job was done. Effortless on my part. More

Very professional, fair, and showed me what was wrong with my car. Sad I had a few things broken (expected), but felt I was in good hands with my car. Sad I had a few things broken (expected), but felt I was in good hands More

It was confusing where to enter for my service, since there was construction going on. But, the friendliness of the staff was great. I trust that my car is well taken care of. there was construction going on. But, the friendliness of the staff was great. I trust that my car is well taken care of. More

I’ve used this dealership exclusively for my Subaru maintenance. Always friendly and fair. Last week I went in for break check. I arrived very early for my appointment but Jon happily checked me in, ex maintenance. Always friendly and fair. Last week I went in for break check. I arrived very early for my appointment but Jon happily checked me in, explained the possible repairs, and gave me estimates. I received a call after technician had diagnosed and provided actual costs. The cost was less than I was expecting! A couple hours later, I was notified my Subaru was ready for pickup. Easy! Very pleasant experience. More importantly, I have confidence that my vehicle is safe and running well. More

Easy to make an appointment, and change it if necessary. Service is great, people are friendly and helpful. I appreciate the email reminders when service is due. I feel confident that work was done well Service is great, people are friendly and helpful. I appreciate the email reminders when service is due. I feel confident that work was done well and I was informed about the condition of my car. Family members also use this dealership. More

Since the Dealership is under construction, it was confusing as to where to enter for service confusing as to where to enter for service More