AutoNation Subaru West - Service Center

I have bought two vehicles over the past five years from this dealership because of the Service Department's care of a 1993 Subaru I owned when I first moved to Colorado in 1996. Ownership of the dealership this dealership because of the Service Department's care of a 1993 Subaru I owned when I first moved to Colorado in 1996. Ownership of the dealership changed over the years, as did individual service department people, but the professional care stayed constant. My last, and routine, visit, was no exception. Even under construction, the humor, professionalism, and care remains exceptional. More

We have always been treated well and fairly at this dealership. On our last visit, Kyle seemed very knowledgeable. His attitude was friendly and helpful. dealership. On our last visit, Kyle seemed very knowledgeable. His attitude was friendly and helpful. More

I brought my car in for service this past week. I had to change my appointment several times, which was very easy to do on their website. I was greeted promptly and professionally the moment I I had to change my appointment several times, which was very easy to do on their website. I was greeted promptly and professionally the moment I arrived. The service was quick and outstanding. More

Quick service and professional staff. From the second I was greeted until I got my car back, I was kept in the loop. Will be back and highly recommend to others! From the second I was greeted until I got my car back, I was kept in the loop. Will be back and highly recommend to others! More

We've bought 2 new cars from this dealership, a 2017 Outback and a 2020 Ascent. Each buying experience was good with no pressure. The cars sell themselves. We've serviced them there and the staff are fr Outback and a 2020 Ascent. Each buying experience was good with no pressure. The cars sell themselves. We've serviced them there and the staff are friendly, professional and knowledgeable. More

I regularly bring my car here. Last time I was in was in March and I specifically asked about my brakes because they seemed to be at the end of their life. I was reassured they s Last time I was in was in March and I specifically asked about my brakes because they seemed to be at the end of their life. I was reassured they still had a lot of life left. I was not quite due for my oil change but called early due to my brake concern again. This time I was informed not only the brakes pads were completely gone and all 4 needed replaced but the rotors were completely ruined in the rear and needed resurfacing in the front. Seems unlikely that they could deteriorate that severely in less than 6000 miles and 6 months. I am guessing the mechanic in March did not do his job properly. His error cost me a lot of extra money. I will not be going back because I have lost all trust and faith in their service department. I would only be giving 1 star if that based on my faith in the mechanic. The reason they got 2 was due to the lady at the desk she was good, not great but good. More

I had an appointment for an oil change and was told the wait would be 90 minutes. It was finished in 45, including a free safety inspection! wait would be 90 minutes. It was finished in 45, including a free safety inspection! More

Service department is absolutely great at what they do regardless of who the service writer is. They are fantastic at helping keep my car in tip top shape so I can keep it on the road for years to come. regardless of who the service writer is. They are fantastic at helping keep my car in tip top shape so I can keep it on the road for years to come. More

Located & fixed problems. . not done in one day was problem for me. The car was taken in at 9:30 am. Work not completed by 5:00 pm. I had to make new arrangements to have someo . not done in one day was problem for me. The car was taken in at 9:30 am. Work not completed by 5:00 pm. I had to make new arrangements to have someone to take me out the next day to pick up the car. That was a problem and I was very annoyed. More

The day before I was leaving for a trip, I suddenly had problems with my keyless entry not locking and the alarm going off each time I opened my car door. I drove to the dealership about an hour or so befo problems with my keyless entry not locking and the alarm going off each time I opened my car door. I drove to the dealership about an hour or so before their service center closed. I did not have an appointment. However, the service person who helped me saw how panicked I was and made sure my car was seen. She then gave me her AutoNation email as a contact in case I had any further issues. I have had three Subarus from this dealership since 2001. It has always met my service needs above and beyond expectations. I would not purchase a car anywhere else and have sent many friends to AutoNation Subaru West fo their vehicles! More