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AutoNation Subaru West - Service Center

Golden, CO

4.6
706 Reviews

706 Reviews of AutoNation Subaru West - Service Center

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September 05, 2022

I have bought two vehicles over the past five years from this dealership because of the Service Department's care of a 1993 Subaru I owned when I first moved to Colorado in 1996. Ownership of the dealership More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Sep 09, 2022 -

AutoNation Subaru West responded

Hello Jim, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 05, 2022

We have always been treated well and fairly at this dealership. On our last visit, Kyle seemed very knowledgeable. His attitude was friendly and helpful. More

by MC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam and Kyle.
Sep 11, 2022 -

AutoNation Subaru West responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 05, 2022

I brought my car in for service this past week. I had to change my appointment several times, which was very easy to do on their website. I was greeted promptly and professionally the moment I More

by jennifera1204
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Sep 11, 2022 -

AutoNation Subaru West responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 04, 2022

Quick service and professional staff. From the second I was greeted until I got my car back, I was kept in the loop. Will be back and highly recommend to others! More

by anna.gallegos8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan
Sep 08, 2022 -

AutoNation Subaru West responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 02, 2022

We've bought 2 new cars from this dealership, a 2017 Outback and a 2020 Ascent. Each buying experience was good with no pressure. The cars sell themselves. We've serviced them there and the staff are fr More

by lewforester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke
Sep 06, 2022 -

AutoNation Subaru West responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 01, 2022

I regularly bring my car here. Last time I was in was in March and I specifically asked about my brakes because they seemed to be at the end of their life. I was reassured they s More

by JAC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Annalise
Sep 06, 2022 -

AutoNation Subaru West responded

Hi, we are deeply disappointed by your experience at AutoNation Subaru West. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (303) 578-6120 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

August 31, 2022

I had an appointment for an oil change and was told the wait would be 90 minutes. It was finished in 45, including a free safety inspection! More

by Cameraqueen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke
Sep 05, 2022 -

AutoNation Subaru West responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

August 29, 2022

Service department is absolutely great at what they do regardless of who the service writer is. They are fantastic at helping keep my car in tip top shape so I can keep it on the road for years to come. More

by micahharman20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jon, Annsley
Sep 03, 2022 -

AutoNation Subaru West responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 29, 2022

Located & fixed problems. . not done in one day was problem for me. The car was taken in at 9:30 am. Work not completed by 5:00 pm. I had to make new arrangements to have someo More

by Endoftheroad4444@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember the names
Aug 29, 2022 -

Endoftheroad4444@gmail.com responded

I sent a message yesterday

Aug 29, 2022 -

Endoftheroad4444@gmail.com responded

I will continue to bring my car to you for service

Aug 29, 2022 -

Endoftheroad4444@gmail.com responded

How many messages do I need to Send???? I sent one yesterday and one today Enough already !!!!

August 28, 2022

The day before I was leaving for a trip, I suddenly had problems with my keyless entry not locking and the alarm going off each time I opened my car door. I drove to the dealership about an hour or so befo More

by ckopp4550
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mutzbauera@autonation.com
Sep 01, 2022 -

AutoNation Subaru West responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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