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AutoNation Subaru West - Service Center

Golden, CO

4.6
706 Reviews

706 Reviews of AutoNation Subaru West - Service Center

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August 02, 2022

Appointment system was easy to use and opening and I was able to get an opening sooner than expected. Staff greeted me when I arrived and the work was finished in less than an hour. Dealer stood behind thei More

by fergustone@msn.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke, Jennifer
Aug 04, 2022 -

AutoNation Subaru West responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 02, 2022

Very helpful & did everything I need done on my car inluding new tires balanced & mounted, alignment & oil & filter changed & checked my gas cap cover which hadn't opened for me the day before. All don More

by Joycedierauer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle & Jon
Aug 04, 2022 -

AutoNation Subaru West responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 02, 2022

They had our car in and out in the same day and they gave Goods customer service More

by Rudy77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke
Aug 04, 2022 -

AutoNation Subaru West responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Aug 07, 2022 -

Rudy77 responded

The only downfalls they lock the remote and keys in the car so they had to break into it carefully which they scratched up driver window and passenger window tent part they tore it a little other than that great service

July 30, 2022

Kyle was great. They had to keep my car overnight and gave me a loaner car, which was super helpful. Always get great service. More

by Bkluna08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Aug 03, 2022 -

AutoNation Subaru West responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 29, 2022

The techs and service staff are first rate. Getting a service appointment is a pain in the sitter downer. It’s hard to get through on the phone and took 20 min this last time to get a call back More

by Mikemullen.denver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke
Aug 02, 2022 -

AutoNation Subaru West responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 29, 2022

Great experience at this service department. I was promptly assisted, escorted to waiting area and amount due was fully disclosed before work was started. Very nice waiting area with snacks, wat More

by Liddy303
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
Aug 02, 2022 -

AutoNation Subaru West responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 29, 2022

Excellent service. Only took 90 minutes to do the oil change, 12 month maintenance check, and tires. Kyle Ashton was friendly, helpful and efficient. I will be aski More

by bill_witmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Ashton
Aug 02, 2022 -

AutoNation Subaru West responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

July 28, 2022

Always attentive and kind. I am happy with the quality of service and support at Autonation Subaru More

by enielsen73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ainsley
Aug 01, 2022 -

AutoNation Subaru West responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 28, 2022

Thanks for taking care of me Subaru. Very personable staff. I have confidence in helping me out on service issues. More

by RoryRR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AASLEY ANDERSON
Aug 01, 2022 -

AutoNation Subaru West responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 28, 2022

Went in to have my forester serviced for two recalls. Very professional and great service. More

by Mhb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle, Chris, Adam
Aug 01, 2022 -

AutoNation Subaru West responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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