AutoNation Subaru West - Service Center
Golden, CO
706 Reviews of AutoNation Subaru West - Service Center
The person who greeted me was very nice and friendly. I had scheduled an appointment over the phone and they had all my paperwork ready when I got there. I had some slightly body damage in that some of t I had scheduled an appointment over the phone and they had all my paperwork ready when I got there. I had some slightly body damage in that some of the plastic push pins fell out and so I asked them to fix that as well as differential fluid and brake fluid replacements. The latter two were easy for them, however the body panneling they said would probably need to go to a body shop. They had their body shop guy come to give an estimate and realized that it was just the plastic push pins (like I told them) and showed them how to fix it there on the spot. I was happy they were able to fix it but fixing the body panneling on a very plastic-heavy car (as all subarus are these days) is something the dealership should know how to do and shouldn't have to get a body specialist there to tell them how to do it. More
My experience with Autonation West has always been great. This visit was no different. It is why I am a return customer. I was greeted by a friendly service associate and she followed up as they worked on m This visit was no different. It is why I am a return customer. I was greeted by a friendly service associate and she followed up as they worked on my car. I appreciate that while my car was in for one thing they noticed a couple of other minor issues and were able to take care of them in the same visit. More
The service I received from Fidel Parra, a service manager at Subaru Auto Nation West in Golden, Colorado was superb. He was professional, polite, kind, and accommodating. I am grateful for his help a manager at Subaru Auto Nation West in Golden, Colorado was superb. He was professional, polite, kind, and accommodating. I am grateful for his help and the dealership's good work. Each service person I worked with did their job with competency and care. Well done! More
Very satisfied with my entire experience from start to finish, friendly staff, good communication, have used them before, and will again. A special thanks to Trent for being so patient with me and answeri finish, friendly staff, good communication, have used them before, and will again. A special thanks to Trent for being so patient with me and answering all my questions and communicating with me. I will continue to use them for any service on my car and would definitely recommend them to friends and family! The people that I dealt with on the phone were also very helpful. More
Great service, every time, I have been there for five oil changes in the past three years. My 2019 forester touring has never had a single problem. I just ordered the 2022 Forester touring. Thank you Jon in changes in the past three years. My 2019 forester touring has never had a single problem. I just ordered the 2022 Forester touring. Thank you Jon in service More