AutoNation Subaru West - Service Center

Always a good experience at this dealership's service dept. Nice, very competent service reps that provide complete information, and answers to my questions. I always have confidence that all work was dept. Nice, very competent service reps that provide complete information, and answers to my questions. I always have confidence that all work was done correctly. Discount coupons help with cost. They always seem to finish before time estimate is up, and they have a comfortable waiting area. More

I’ve bought cars, used ones, from here, always had good service. I’ve dealt with different employees can’t remember their names. They are the only ones I’d trust doing my brakes. service. I’ve dealt with different employees can’t remember their names. They are the only ones I’d trust doing my brakes. More

Horrible experience. They claimed I had several issues with my car and I found out after getting other opinions nothing was wrong. Another repair that needed to be done s They claimed I had several issues with my car and I found out after getting other opinions nothing was wrong. Another repair that needed to be done should have been covered under my warranty but they claimed it was my fault and would cost me $1,000 to fix it. I ended up taking my car to another dealership and all of the sudden my warranty magically covered the repair because it wasn’t “my fault”. If you enjoy being lied to, scammed, taken advantage of, definitely bring your car here. They’re pros. AutoNation - don’t even bother responding because I’ll never be back or buy another car from you! More

Always good service with knowledgeable and friendly staff on time and helpful information about vehicle on time and helpful information about vehicle More

Great Dealership. Bought first Subaru here now have an Outback, WRX, and BRZ all serviced here. Great team always good experiences. Bought first Subaru here now have an Outback, WRX, and BRZ all serviced here. Great team always good experiences. More

Great customer services, and many available time slots for appointments. Extended hours make it convenient for drop off and pick up for appointments. Extended hours make it convenient for drop off and pick up More

I would recommend the dealership with cautionary comments. Like all dealerships, these people are there to make money. Most of the money comes from their Service Department. Their service depar comments. Like all dealerships, these people are there to make money. Most of the money comes from their Service Department. Their service department prices went up a LOT in the last few months - like 20-25%. To me this says they are not making enough money on their sales and are overcompensating with service charges. Yes, they have certified techs. Yes, they are polite. But - if you just need common services like oil changes, filter changes, tire rotation, etc - I suggest you find more reasonably-priced place. The dealership was always expensive and this one is now extremely expensive. More

Dealership quickly identified the problem, immediately took it to back to the service bay and had it back to me within 20 minutes. They are always friendly and meticulous!! took it to back to the service bay and had it back to me within 20 minutes. They are always friendly and meticulous!! More

I had a very good experience getting my Ascent serviced at AutoNation Subaru. Everyone was very friendly and also very helpful. at AutoNation Subaru. Everyone was very friendly and also very helpful. More

I have been a customer at Auto nation Subaru West for 22 years. Their service department has been amazing from day one. I trust them and feel comfortable going there. They treat me, a 70 year old woman, wit years. Their service department has been amazing from day one. I trust them and feel comfortable going there. They treat me, a 70 year old woman, with respect and warmth. They take good care of my car and they make a usually miserable experience very pleasant. Great waiting lounge with doughnuts and good coffee too! More