AutoNation Subaru West - Service Center

My experience on April 20 was excellent. I was a bit concerned, because my previous visit felt impersonal. However, this time I was helped by Ken Clements, who is a gem. I was a bit concerned, because my previous visit felt impersonal. However, this time I was helped by Ken Clements, who is a gem. More

They were very good on time allocated for my service. Good customer service all around. Good customer service all around. More

As always the service was great. They finished the service before the estimated time. Great job! They finished the service before the estimated time. Great job! More

It was easy to make an appointment for an oil change and service. We were waited on promptly when we arrived. We waited for the service. The car was ready sooner than expected. Overall, very satisfactory. service. We were waited on promptly when we arrived. We waited for the service. The car was ready sooner than expected. Overall, very satisfactory. The waiting area was clean, cheery, provided donuts and coffee an tv. More

Very easy to schedule a appointment. The Service Advisor was Jennifer McNairy she was very helpful and answered a couple of questions that I had. I bought my Subaru in 2018 and have a The Service Advisor was Jennifer McNairy she was very helpful and answered a couple of questions that I had. I bought my Subaru in 2018 and have always gone to this Dealer ship for oil changes etc.and wil continue to do so. More

I dropped off the car for service. They called promptly about the status and cost. They called promptly about the status and cost. More

I appreciate the professionalism, clear communication and transparency in servicing my vehicle. I love the Lyft service to get me back and forth! Trent is an incredible caring service advisor. Thank you. transparency in servicing my vehicle. I love the Lyft service to get me back and forth! Trent is an incredible caring service advisor. Thank you. More

My appointment time was on-time. The staff member in charge communicated with me and demonstrated acceptance of my input. He took my input and corrected missing information regarding The staff member in charge communicated with me and demonstrated acceptance of my input. He took my input and corrected missing information regarding the fact that I purchased my tires at AutoNation, so had tire rotation at no cost. He accepted that I agreed to half of the recommendations made. More

Jennifer in the service department is awesome she will go above and beyond for you!! As for my Outback it's been in the shop for the 5th time now for the same issue .That issue being the battery dies and lea above and beyond for you!! As for my Outback it's been in the shop for the 5th time now for the same issue .That issue being the battery dies and leaves my wife unable to access the car by remote and from starting and the first couple of times I was told from the dealer it was owner error that caused it and tthe 3rd time it was the batteries needed to be replaced now it's something draining the battery and this issue has left my wife stranded 4 times and left me scrambling to get her.. I've missed work now on Numerous occasions because of this issue.. I'm just thankful that the Outback didn't leave her stranded in the mountains or in down town at night. Hopefully I'll get our car back one day without anymore issues! We've only had it a little over a year now!! More

Great service. long though. But great that s all folks. yes that' s all for me long though. But great that s all folks. yes that' s all for me More