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AutoNation Subaru West - Service Center

Golden, CO

4.7
714 Reviews

714 Reviews of AutoNation Subaru West - Service Center

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February 01, 2022

This dealership does a pretty good job. Sometimes the agents on the desk are distant and unattached, but other times they are just great. Fidel yesterday was super and very helpful, good to work with. More

by Jazzerym2!
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fidel
Feb 06, 2022 -

AutoNation Subaru West responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

February 01, 2022

Service was prompt and didn't take longer than estimated...Jen is great to work with More

by Me
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jen
Feb 06, 2022 -

AutoNation Subaru West responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 31, 2022

Knowledgeable, friendly, answered questions and overall a good experience getting my Impreza worked on recently. Thanks More

by barb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Gilliard
Feb 04, 2022 -

AutoNation Subaru West responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 31, 2022

As always had another great service experience at Subura West. Every agent we work with is professional and thorough. Appointment process is easy and service time is predictable. Waiting area clean and More

by JAC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenn
Feb 04, 2022 -

AutoNation Subaru West responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 31, 2022

The service was great completed on time at the price I was expecting. I really appreciated the LYFT to and from my house since the service was a major one requiring a few hours to complete. More

by planphier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Gilliard
Feb 04, 2022 -

AutoNation Subaru West responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 31, 2022

Adam was great. He got me scheduled for the star link upgrade promptly with two days' notice. Everything went smoothly, including the car rental. Thak you. More

by dmar100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam
Feb 04, 2022 -

AutoNation Subaru West responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 30, 2022

Friendly, efficient and does a good job. Comfortable waiting area with places to work if you need to while wait. More

by Amy DeNeice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam and Scott are true professionals!
Feb 02, 2022 -

AutoNation Subaru West responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 30, 2022

I have been using them for 7 years now, since I bought my car there, and have always had amazing service. They will talk with you and listen. The waiting area make the wait so pleasant. I do recommend usi More

by foresthikerlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Ashton
Feb 02, 2022 -

AutoNation Subaru West responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 30, 2022

AutoNation West did a fantastic job making a Starlink software update to my Subaru. It could have been a painful process but the dealership and my service rep were clear about the constraints up front. T More

by Sramota
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer & the service team
Feb 02, 2022 -

AutoNation Subaru West responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 28, 2022

My service went very well yesterday. I'm fortunate to have the dealership nearby that can keep my Outback so well maintained. More

by daisj80215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annsley Tucker
Jan 31, 2022 -

AutoNation Subaru West responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk! Have a great day!

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