AutoNation Subaru West - Service Center

I have been using them for 7 years now, since I bought my car there, and have always had amazing service. They will talk with you and listen. The waiting area make the wait so pleasant. I do recommend usi car there, and have always had amazing service. They will talk with you and listen. The waiting area make the wait so pleasant. I do recommend using them to buy and service your vehicle More

AutoNation West did a fantastic job making a Starlink software update to my Subaru. It could have been a painful process but the dealership and my service rep were clear about the constraints up front. T software update to my Subaru. It could have been a painful process but the dealership and my service rep were clear about the constraints up front. The service team did a great job getting it done in 3.5 vs 6 hours. Great job team! More

My service went very well yesterday. I'm fortunate to have the dealership nearby that can keep my Outback so well maintained. have the dealership nearby that can keep my Outback so well maintained. More

prompt and efficient no issues at all. would continue to return for service or recalls return for service or recalls More

While traveling from out of state to Denver for Christmas I had a drivetrain failure. Fortunetely I was close to Autonation and able to limp in to the shop. Ken Clements was awesome to deal with, getting me I had a drivetrain failure. Fortunetely I was close to Autonation and able to limp in to the shop. Ken Clements was awesome to deal with, getting me taken care of and back on the road. Now my go to shop for my Soobs needs. More

All the Staffs very friendly and help fun and the front desk very quick to answer my problem for the Service oil change and checks all. Very helpful for Luke explaining my problem Thanks very clean and We desk very quick to answer my problem for the Service oil change and checks all. Very helpful for Luke explaining my problem Thanks very clean and Welcome. More

Trent had been great since I bought the car a couple years ago. It's been a good experience every time. years ago. It's been a good experience every time. More

This dealership goes out of their way to make customers satisfied from sales to service. We have purchased 4 new Subarus from them and plan to buy our future vehicles from them. Definitely a 5 Star deale satisfied from sales to service. We have purchased 4 new Subarus from them and plan to buy our future vehicles from them. Definitely a 5 Star dealership! More

I had a very good experience. The initial appt was for the update for Starlink, however, since the Outback might be there for the whole day I asked them to check on a concern with an unusual sound in the the update for Starlink, however, since the Outback might be there for the whole day I asked them to check on a concern with an unusual sound in the undercarriage. Also I needed a loaner for a Dr.s' appt. The service people, Ansley & Luke, said they would put a note to have a loaner but I would need to call back the day before the appt. I did and they got the loaner for me. Fidel, the service person, I talked with the day of the appt. said they would try to check the undercarriage but it was a icy, snowy, day & they might not be able to do much with it but would check it out. They did but could not take it for a test ride. Could not find anything on the check. However, they did perform needed maintenance, rear brakes, oil change, since it was already there! Fidel was very helpful in keeping in touch and accommodated my request for the loaner and a honored the coupon I had from Costco! Fidel also took a quick ride as I heard the sound when I was pulling away from the service bay, he did hear the sound and said to come back on a better day so they could take a longer drive to determine the location of the sound. All-in-all it was a very satisfactory result, and I appreciated the service from the mechanic who did the work and for all Fidel's patience!! More

Kyle was extremely polite when picking up my car...which didn't get fixed at its scheduled repair. The call center didn't gather enough information for the dealership to order necessary parts. Overall, frus didn't get fixed at its scheduled repair. The call center didn't gather enough information for the dealership to order necessary parts. Overall, frustrating, but Kyle was extremely professional in explaining the process. More