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AutoNation Subaru West - Service Center

Golden, CO

4.6
707 Reviews

707 Reviews of AutoNation Subaru West - Service Center

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January 11, 2022

Efficient service. Person I scheduled appointment on phone could have estimated how long it would take. More

by bwatkins08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Jan 15, 2022 -

AutoNation Subaru West responded

Hello, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

January 10, 2022

The staff at Subaru Auto Nation West has always been friendly and helpful and always let's you know while you are waiting if they find a problem or sometimes they just update you on the time it is takin More

by joaniec333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I believe the service guys name was Jon
Jan 15, 2022 -

AutoNation Subaru West responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

January 09, 2022

Service was very efficient and applied coupon to reduce price upon request. Appointments are made quickly on the internet and follow-up reminders make sure you don't miss the appointment. More

by cfktaxman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Jan 15, 2022 -

AutoNation Subaru West responded

Hi, we appreciate you taking the time to leave us a response! If you need more help, our team is available to talk -- safe travels!

January 09, 2022

have been going to autonation subaru west for routine maintainence. service has always been done on time More

by nope
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Ramstetter
Jan 15, 2022 -

AutoNation Subaru West responded

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 08, 2022

Complete service on time, they dont try to upsell me on other items. They also performed 2 subaru "known issues" without a fee so I feel like they are treating me fairly and care about me as a customer. More

by cmtk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dont know name but he was 5 stars also., Sydney Thorp
Jan 15, 2022 -

AutoNation Subaru West responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

January 07, 2022

Check in was quick and easy, Checkout was quick and easy. Only concern was around the amount of time required for the warranty work. The letter said 2 hours and maybe more and at check in we were told it c More

by ckweston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Jan 15, 2022 -

AutoNation Subaru West responded

Hi, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 07, 2022

This is the best Subaru service shop I've ever worked with. The team of service techs is knowledgeable, friendly, and efficient. They go out of their way to make sure my experience is great. More

by SubaruOwner13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken
Jan 15, 2022 -

AutoNation Subaru West responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 06, 2022

Subaru West always takes care of me and my car! The service department is always helpful and they get things done efficiently.They have my business going forward. Thanks! More

by Mary R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Mutzbauer
Jan 15, 2022 -

AutoNation Subaru West responded

Hi Mary, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

January 06, 2022

Excellent customer service. Jennifer was awesome providing updates as service/repair progressed. We encountered a delayed and I was immediately notified and offered a free courtesy vehicle. More

by Doreen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Jan 15, 2022 -

AutoNation Subaru West responded

Hi Doreen, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.

January 06, 2022

The Service Tech Joshua Gutierrez did an excellent job. He always takes great care of our vehicle. Thanks Again Joshua More

by Jason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Gutierrez
Jan 15, 2022 -

AutoNation Subaru West responded

Hi Jason, your comments keep us motivated and working hard for all our guests! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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