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AutoNation Subaru West - Service Center

Golden, CO

4.6
707 Reviews

707 Reviews of AutoNation Subaru West - Service Center

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December 22, 2021

The service department was clean and most accessible. Ken Clements, Assistant Service Manager, took care of all of my concerns in a timely and professional manner. More

by m.robben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Clements
December 22, 2021

Recall service was performed perfectly and way sooner than promised. Very courteous and the hot chocolate was tasty too. More

by Douglas.shaw78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
December 21, 2021

Pleased with the service, staff very nice. Liked that Lyft took us home so we didn't have to wait for the car. More

by Bill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
December 21, 2021

Very happy with the service and they listen to my concerns and check them out even though I was there for an oil change and was told my tires needed attention also and was given a great price for the More

by ramirez60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ashton
December 20, 2021

I have been going to this dealership for more years that I can remember and I always get excellent service. Wouldn't go anywhere else. Clean, friendly and prompt. More

by vito
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
December 19, 2021

Fixed right the first time and excellent experience! I would not take my vehicle anywhere else! More

by DaddyO70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Gilliard
December 18, 2021

Very pleased with the service, and professional service. Close location and clean waiting room. Great. More

by Bagpiper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
December 17, 2021

Friendly staff. Clean and comfortable office and waiting area. I am not sure how familiar the attendant that was checking me out was about the recommendations that were suggested for my vehicle. He wasn't a More

by Klbremers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon, Sydney Thorp
December 17, 2021

My experience was ok although there was a problem with the work. I was told the car needed more work to correct the mistake. I was taken home via Lyft. Trent did the right thing by not More

by Michelle Dunn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent , Sydney Thorp
Dec 17, 2021 -

Michelle Dunn responded

Subaru did the right thing by providing me with a Lyft driver to bring me home while the car was being worked on.

December 15, 2021

Usually work done before allotted time. People are very friendly and helpful. Will go back. More

by Clearskies2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Dec 17, 2021 -

AutoNation Subaru West responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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