AutoNation Subaru West - Service Center

Great experience, would recommend to everyone. Treated with respect. Beautiful place to wait while work being done. with respect. Beautiful place to wait while work being done. More

Never have had a problem with them. They do a great job in the service department for my Outback. in the service department for my Outback. More

I really appreciated how they took a lot of care with my concerns and went above and beyond to take care of me concerns and went above and beyond to take care of me More

I made an appointment several weeks out. I received at least 7 emails reminding me of the appointment. When I arrived for the service I was welcomed. I explained what needed to be done. They said they least 7 emails reminding me of the appointment. When I arrived for the service I was welcomed. I explained what needed to be done. They said they would take care of the problem and called for a Uber ride service. I left the car and they did a nice job of repairing the problem. It was a good experience. More

I have had a very bad experience with AutoNation Subaru West, but this is not one of them. They handled a problem that was caused by a my insurance company when they sent someone to start up my car in the West, but this is not one of them. They handled a problem that was caused by a my insurance company when they sent someone to start up my car in the garage. It started up right away and we drove it for a few miles, charging up the battery. Then it suddenly died on a major street. They put on the jumper cable backwards and fried a fuse that caused the car to die. The dealership had nothing to do with this and they replaced the fuse and charged the battery for NO CHARGE. So, I have a newfound trust in them to handle some issues. More

Waited too long in bay - should have been told immediately to approach the counter - was left standing by my car as the "last man on earth" -Lack of communication - Items throw around in trunk of immediately to approach the counter - was left standing by my car as the "last man on earth" -Lack of communication - Items throw around in trunk of car.NO ONE told me to clear out the rear of car, since a new strut was going to be installed. I had to spend time putting things back in order. More

Very helpful salesman and service center. Willing to help if there is ever a problem if there is ever a problem More

Started on time, finished more than a hour ahead of estimated time. More than I expected. estimated time. More than I expected. More

I was met promptly, treated courteously, and the paperwork for my appointment was ready to go when i arrived. The reception area and the waiting area were clean and orderly. The needed service was f paperwork for my appointment was ready to go when i arrived. The reception area and the waiting area were clean and orderly. The needed service was fast. More

This team is always gracious, pleasantly greet you when you arrive, and go over any service needs with. Awesome staff and manager Scott “GUS” Johnson was so wonderful and is the reason we always come back you arrive, and go over any service needs with. Awesome staff and manager Scott “GUS” Johnson was so wonderful and is the reason we always come back to this location. He deserves a raise! More