AutoNation Subaru West - Service Center

Always on time, courteous, helpful and make me feel valued as a customer and even a friend after all these years. Kudos to Ken who always takes good care of me! valued as a customer and even a friend after all these years. Kudos to Ken who always takes good care of me! More

It was easy to schedule, check in was a breeze, the service writer Kyle was great, service done on time, and pick-up vdery good. service writer Kyle was great, service done on time, and pick-up vdery good. More

I never take my car anywhere else even for the most routine maintenance. Always a great experience and competitive price! If you have any issues they will make it right. routine maintenance. Always a great experience and competitive price! If you have any issues they will make it right. More

waited 3+ hours for LOF & balance and rotate tires service writer did comp rotate/balance service writer did comp rotate/balance More

The work that was needed to be done on my car was done in the time that they had told me. I was very happy. the time that they had told me. I was very happy. More

Fast friendly efficient service. They explain everything well and the work is great. Need a different snack option. Donuts are no one’s friends well and the work is great. Need a different snack option. Donuts are no one’s friends More

Hello. John Phillips, Ken Clement, went out of the way to make sure we got our service done. Previously we couldn't get a return call or text. We had to go after market for tires, brakes ,oil changes. make sure we got our service done. Previously we couldn't get a return call or text. We had to go after market for tires, brakes ,oil changes. More

Very good experience with my service at AutoNation Subaru West. Work was started and completed on time. Staff was courteous and professional. West. Work was started and completed on time. Staff was courteous and professional. More

They are the most competent and courteous staff I have ever had to deal with ever had to deal with More

Had CVT work performed under Subaru extended warranty. We received a loaner because of the warranty, which was essential as the car was in the shop for over a week. We got our car back after the warrenty wor received a loaner because of the warranty, which was essential as the car was in the shop for over a week. We got our car back after the warrenty work plus some additional recommended services were performed and it works fine, the loaner suffered a technical issue on the last day and we received an unprompted discount on the service for the inconvenience. The service advisors were pleasant and we spent minimal time in the service bay which is always good. The car smelled a bit of burning oil when we got it back home, so there must have been some uncleaned oil spillage; I haven't looked under the car for clues, I'll do that when I do the next oil change in a month or so. The smell is going away; it's present but not obnoxious. More