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AutoNation Toyota Buena Park - Service Center

Buena Park, CA

4.4
516 Reviews

516 Reviews of AutoNation Toyota Buena Park - Service Center

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June 28, 2023

Service advisor was duper nice and knowledgeable easy to make appointments and very professional and on time More

by Mbautista1963
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Martin
Jul 03, 2023 -

AutoNation Toyota Buena Park responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 27, 2023

Beautiful dealership slow and mediocre service lack of etiquette in terms of customer service. Underwhelming. More

by ilovemyyota
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Mark
Jul 01, 2023 -

AutoNation Toyota Buena Park responded

Hi, thank you for taking the time to leave us feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

June 23, 2023

The remodel looks fantastic, very nice and comfortable atmosphere with a modern look. The wait time was longer than what was estimated, but the service advisor was very nice, and had a good sense of humor More

by madstarr12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Anderson
Jun 27, 2023 -

AutoNation Toyota Buena Park responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 19, 2023

I had a wonderful experience while getting my car serviced. Mat and all the other guys were very kind and professional. I waited for my car to get serviced. Everything was so nice and clean. More

by Awilli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mat
Jun 23, 2023 -

AutoNation Toyota Buena Park responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

June 17, 2023

For a tun up they charge me $515. 00 over with a 350.00 for labor and at the top of that the car still running the same way I both in. I dint see any change More

by joemarvulli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The employee was to good to get the high charge
Jun 22, 2023 -

AutoNation Toyota Buena Park responded

Hello, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (714) 627-5562 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

June 15, 2023

The place was clean, lots of room for you to wait for your car and staff was friendly More

by Littleknuckles.jh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROBERTO BIBRISCA RODRIGUEZ
Jun 22, 2023 -

AutoNation Toyota Buena Park responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 15, 2023

Had a horrible experience with service dept. Satisfied with how they rectified the situation so updating my review. More

by djmoon927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
joseph uceda
Jun 22, 2023 -

AutoNation Toyota Buena Park responded

Hello, Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

June 13, 2023

Such a friendly and helpful location thanks again Mark for your time with my car maintenance. More

by Happylilly2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Jun 22, 2023 -

AutoNation Toyota Buena Park responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Buena Park. If you ever need help, just give us a call. Happy motoring!

June 11, 2023

The staff was kind and friendly, the service center was clean, and there was no inconvenience while waiting. More

by westrain79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
can't remember
Jun 14, 2023 -

AutoNation Toyota Buena Park responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Buena Park! Please don't hesitate to reach out if there's anything additional we can do for you.

June 09, 2023

It was an awesome experience first time selling my car here and it was truly hassle free. Muhammed assisted me with the transaction and he was super helpful as well as professional. More

by Eric H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Muhammed
Jun 13, 2023 -

AutoNation Toyota Buena Park responded

Hi Eric, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

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