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AutoNation Toyota Buena Park - Service Center

Buena Park, CA

4.4
513 Reviews

513 Reviews of AutoNation Toyota Buena Park - Service Center

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June 19, 2023

I had a wonderful experience while getting my car serviced. Mat and all the other guys were very kind and professional. I waited for my car to get serviced. Everything was so nice and clean. More

by Awilli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mat
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Jun 23, 2023 -

AutoNation Toyota Buena Park responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

June 16, 2023

For a tun up they charge me $515. 00 over with a 350.00 for labor and at the top of that the car still running the same way I both in. I dint see any change More

by joemarvulli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The employee was to good to get the high charge
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Jun 22, 2023 -

AutoNation Toyota Buena Park responded

Hello, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (714) 627-5562 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

June 15, 2023

The place was clean, lots of room for you to wait for your car and staff was friendly More

by Littleknuckles.jh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROBERTO BIBRISCA RODRIGUEZ
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Jun 22, 2023 -

AutoNation Toyota Buena Park responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 15, 2023

Had a horrible experience with service dept. Satisfied with how they rectified the situation so updating my review. More

by djmoon927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
joseph uceda
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Jun 22, 2023 -

AutoNation Toyota Buena Park responded

Hello, Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

June 13, 2023

Such a friendly and helpful location thanks again Mark for your time with my car maintenance. More

by Happylilly2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Jun 22, 2023 -

AutoNation Toyota Buena Park responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Buena Park. If you ever need help, just give us a call. Happy motoring!

June 11, 2023

The staff was kind and friendly, the service center was clean, and there was no inconvenience while waiting. More

by westrain79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
can't remember
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Jun 14, 2023 -

AutoNation Toyota Buena Park responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Buena Park! Please don't hesitate to reach out if there's anything additional we can do for you.

June 08, 2023

I appreciate the help! I am not too knowledgeable about cars, but these guys do an amazing job on explaining in simpler terms what is wrong with my car. More

by jerrenrhyndress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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June 08, 2023

It was an awesome experience first time selling my car here and it was truly hassle free. Muhammed assisted me with the transaction and he was super helpful as well as professional. More

by Eric H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Muhammed
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Jun 13, 2023 -

AutoNation Toyota Buena Park responded

Hi Eric, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 06, 2023

An oil change with appointment should not take more than 2.5 hours this is with appointment I can understand without appointment but with and just oil change no you guys need to do better it should be hour More

by steven258000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yehia
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Jun 10, 2023 -

AutoNation Toyota Buena Park responded

Hello, thank you for taking the time to share your feedback with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (714) 627-5562.

June 02, 2023

Great experience over all they provide water and coffee and a place to hangout while you’re vehicle is getting worked on and plus a sport where you could connect a charger for laptop or phone. More

by Ismael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service employees forgot name
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Jun 05, 2023 -

AutoNation Toyota Buena Park responded

Hi Ismael, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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