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AutoNation Toyota Buena Park - Service Center

Buena Park, CA

4.4
513 Reviews

513 Reviews of AutoNation Toyota Buena Park - Service Center

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June 02, 2023

Purchased car back in 2008. Have had car serviced since & am so far happy with service. Just got car services yesterday with Joseph, he friendly, knowledgeable & helpful. More

by ypang989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Uceda
Jun 05, 2023 -

AutoNation Toyota Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 01, 2023

I took my truck in for service, and my service advisor was Mark. Mark really listened to the issues that were going on with my truck and ensured me that it would be taken care of. Mark kept me in the lo More

by Kimallman24
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Anderson
Jun 05, 2023 -

AutoNation Toyota Buena Park responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Toyota Buena Park and we hope to be of service again in the future.

May 31, 2023

Negative experience during my visit. I found a good deal on an oil change so I made a 7am Saturday appointment for an oil change and alignment. I arrived before the dealer opened (was ab More

by Mario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Valdivia
Jun 02, 2023 -

AutoNation Toyota Buena Park responded

Hello Mario, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (714) 627-5562 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

May 31, 2023

Everyone was nice and helpful. Chris the manager took very good care of my car. I had it back by Saturday. And I was sent home by lyft. More

by Debbiewatkins23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris manager
Jun 05, 2023 -

AutoNation Toyota Buena Park responded

Hi, we are pleased to hear you had such a positive experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 25, 2023

Had my first service for my 2022 4Runner. Being a fleet vehicle, things can get complicated as repairs often to be run by my company or the fleet management company. Mark Anderson know exac More

by Toyota Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Anderson
May 30, 2023 -

AutoNation Toyota Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 23, 2023

All services very good , good time and easy get information my car, see you again . More

by nguyenhuy3003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Bibriesca Rodriguez
May 25, 2023 -

AutoNation Toyota Buena Park responded

Hi, thank you so much for your positive comments about AutoNation Toyota Buena Park! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 20, 2023

Martin Miller has been my service manager for 13 years. Since I am giving my Rav4 to my daughter my service appointment was my last one with Martin. He has been terrific to work with. I always felt that More

by David Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Miller
May 23, 2023 -

AutoNation Toyota Buena Park responded

Hi David, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 18, 2023

Hello, I was prompted to come in for my 70K maintenance appointment. The service staff tried to charge me $600 for my maintenance appointment. I thought my 70K service would be covered with my More

by Simon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
ROBERTO BIBRISCA , Christopher K Cortez
May 22, 2023 -

AutoNation Toyota Buena Park responded

Hi Simon, we are deeply disappointed by your experience at AutoNation Toyota Buena Park. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (714) 627-5562 -- we hope to hear from you soon.

May 18, 2023

Mariah was amazing. My service person was late and she helped me out. Very professional and pleasant. More

by Nae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariah
May 18, 2023 -

Nae responded

Mariah was amazing.  My service person was late and she helped me out. Very professional and pleasant.

May 18, 2023 -

Nae responded

Vary clean and comfortable

May 14, 2023

everybody were very good to me overall and they check everything very efficiently my car I was very happy More

by richard.kyu.hwang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
mark anderson
May 17, 2023 -

AutoNation Toyota Buena Park responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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