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AutoNation Toyota Buena Park - Service Center

Buena Park, CA

4.4
516 Reviews

516 Reviews of AutoNation Toyota Buena Park - Service Center

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April 20, 2023

Customer service people are great. The pricing for car maintenance is outrageous compared to other mechanics. Customers pay higher prices and you no longer give complimentary car washe More

by vsolorio6969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
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Apr 27, 2023 -

AutoNation Toyota Buena Park responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (714) 627-5562. We hope to hear from you.

April 18, 2023

I brought my Corolla for a routine 10k mile maintenance at this dealership. I came in at 1pm at was done at 3:30pm. That is 2.5 hours waiting for just a routine check up. More

by Donald T.
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph
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Apr 28, 2023 -

AutoNation Toyota Buena Park responded

Hello Donald, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (714) 627-5562 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

April 13, 2023

Great Service. Super nice and helpful. I was greeted and helped as soon as I got there and they answered every question I had. The snack bar and cafe are also a gre More

by Mrstench
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Apr 26, 2023 -

AutoNation Toyota Buena Park responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

April 11, 2023

The place was very clean everyone professional fast service felt at home they were all friendly More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
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Apr 26, 2023 -

AutoNation Toyota Buena Park responded

Hi Fred, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 07, 2023

You have a Great service advisor Martin Miller! I will Definitely will return to this location More

by dc3boyz5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Miller
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Apr 26, 2023 -

AutoNation Toyota Buena Park responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Buena Park. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 06, 2023

Excellent service, without a lot of wait time to b checked in, and a very clean and hospitable environment. More

by RodHulse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Apr 09, 2023 -

AutoNation Toyota Buena Park responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 06, 2023

Well organized and nice and clean new waiting area but no coffee prepared. Mark is very kindness adviser. More

by drdaweijin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark anderson
Report | Print
Apr 09, 2023 -

AutoNation Toyota Buena Park responded

Hi, thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

April 06, 2023

Martin did an amazing job! He was super kind and friendly. He’s worked on my car twice and will keep going to him! :) More

by nereyda.zermeno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martín
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Apr 26, 2023 -

AutoNation Toyota Buena Park responded

Hi Nereyda, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Buena Park. If you ever need help, just give us a call. Happy motoring!

April 03, 2023

It was easy to make appointment and staff was super friendly. Joe was great and my truck was ready within two hours. More

by javi1575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Apr 06, 2023 -

AutoNation Toyota Buena Park responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Buena Park! Feel free to stop by if you ever need any more help.

April 03, 2023

The place is very welcoming and people are very helpful and polite. My service advisor was great. My questions and concerns were all addressed. More

by edgar
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Apr 06, 2023 -

AutoNation Toyota Buena Park responded

Hi Edgar, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Buena Park. Don't hesitate to call us if you ever need anything. Be safe on the road!

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