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AutoNation Toyota Buena Park - Service Center

Buena Park, CA

4.4
513 Reviews

513 Reviews of AutoNation Toyota Buena Park - Service Center

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March 27, 2023

Newly renovated dealership. Service department is subpar. Made an appointment first thing on Saturday morning and was promised the vehicle to be done within three hours. After t More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe
Mar 31, 2023 -

AutoNation Toyota Buena Park responded

Hi Ryan, we appreciate you taking the time to respond. The staff at AutoNation Toyota Buena Park take our reviews very seriously. If you'd like, please contact our General Manager at (714) 627-5562. We'd appreciate the chance to make your experience a positive one.

March 25, 2023

Was hesitant to take my car for service to a dealer but their process was really transparent and I thought the pricing was reasonable and fair. Also the turn around on my vehicle was quicker than I expecte More

by Kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
Mar 29, 2023 -

AutoNation Toyota Buena Park responded

Hi Kelly, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 24, 2023

Service done on time. Service personnel knowledgeable. Service area very clean . Conveniently located .my service was free More

by Gopal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Uceda
Mar 28, 2023 -

AutoNation Toyota Buena Park responded

Hello Gopal, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 21, 2023

Very courteous and fast service. The facility is large and very neat looking and great customer service, Love it, very comfortable customer waiting area with free coffee and vending More

by Mohamed
Recommend Dealer
Yes
Employees Worked With
Ed
Mar 25, 2023 -

AutoNation Toyota Buena Park responded

Hi Mohamed, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 21, 2023

they were courteous and kind and made contact with us on a regular basis in the waiting room.. More

by erico14ks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emanuel
Mar 25, 2023 -

AutoNation Toyota Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 18, 2023

Went into this dealer's Service Department completely stressed (did I mention that I was stressed?) about my truck issues. At the end of it all, my truck and I both came out COMPLETELY satisfied and the More

by KV
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Mar 21, 2023 -

AutoNation Toyota Buena Park responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Buena Park. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 18, 2023

Great service very professional didn’t wait that long Martin in service was great would come back More

by Bella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Miller
Mar 21, 2023 -

AutoNation Toyota Buena Park responded

Hello Bella, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Buena Park. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 16, 2023

There are friendly ~~ Treated me kindly even though I arrived at the end of the hour. More

by yviolajjj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin and others
Mar 20, 2023 -

AutoNation Toyota Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 15, 2023

As usual, my experience at this dealership was fantastic. They are professional, experienced, knowledgeable and all work was completed in a superior fashion and in a timely manner. Job well done. More

by whizzins4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex - great service manager. She is a true professional
Mar 19, 2023 -

AutoNation Toyota Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 15, 2023

It's clean and looks great. The lot looks empty with no new cars. The customer service is great with car services. More

by joel_richards17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariah
Mar 19, 2023 -

AutoNation Toyota Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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