AutoNation Toyota Buena Park - Service Center

One of the best dealerships in United state they have a good worker and a good worker and a More

Remodeled office was very nice and all staff was friendly, knowledgeable, and willing to help. friendly, knowledgeable, and willing to help. More

New facilities are great and very clean. My only complaint is that I was not made aware that my vehicle would be taken offsite for servicing when I made the reservation nor when I met with My only complaint is that I was not made aware that my vehicle would be taken offsite for servicing when I made the reservation nor when I met with the service representative. This is because the call center that this dealership uses is not part of this dealership. More

I went to this location yesterday, and they were very quick to help me. They thoroughly answered all my questions. Definitely recommend this dealership! quick to help me. They thoroughly answered all my questions. Definitely recommend this dealership! More

I did not see perfect dealer during using other brand but he is perfect dealer, Easy explain of my car. he is perfect dealer, Easy explain of my car. More

On Jan 31, 2023, I took my 2021 RAV4 for Complementary Service for brand new cars. While checking in, the Service Adviser asked me if I needed Wheel Alignment even before the Technician had inspected the Service for brand new cars. While checking in, the Service Adviser asked me if I needed Wheel Alignment even before the Technician had inspected the car. I DECLINED since it had only 6,000 miles Plus and I did not noticed uneven wear of my tires nor does it pull to left nor right when running. After several days I received an 2 email from the Dealership asking me to schedule for Wheel Alignment as identified by Toyota Certified Technician as essential. However, the final Inspection Report by the Technician did not mention anything about the need of WHEEL ALIGNMENT. The word in the report that said "DECLINED WHEEL ALIGNMENT" was written by the Service Adviser and not by the Service Technician. Are Service Adviser trained to ask this question to In-coming customers? Toyota should be telling (not asking) Customers when they need Alignment. This practice could be DECEIVING to customers who know nothing about cars. . More

It’s always great to see Olajuwon. Even after he sales you a vehicle he always keeps in touch and even asks if I ever need help for service he can even assist me with that. Talk about Even after he sales you a vehicle he always keeps in touch and even asks if I ever need help for service he can even assist me with that. Talk about going above and beyond. More

The workers were friendly and it was an easy process dropping off and picking up my car. dropping off and picking up my car. More

Service advisor Yehia had extremely poor customer service. Would not return to him in the future. service. Would not return to him in the future. More

The service manager who helped me and very well explnation to coustomer. Also super fast oil change service done!! explnation to coustomer. Also super fast oil change service done!! More