AutoNation Toyota Buena Park - Service Center

My service advisor was about 20 minutes late coming to work. I had a 7:00 appointment and waited an inordinate amount of time before my vehicle finally was taken in. No apologies were offered. I was on work. I had a 7:00 appointment and waited an inordinate amount of time before my vehicle finally was taken in. No apologies were offered. I was one of the first to arrive in the morning for the service and was the first for my particular service advisor. Other than that, the experience was good. More

Roberto was a fantastic help. He was polite, professional, and courteous. My car was well taken care of, and he communicated with me very well in a timely manner! I will defini He was polite, professional, and courteous. My car was well taken care of, and he communicated with me very well in a timely manner! I will definitely use this service again! More

Have only bought one vehicle here, but have dealt with service department many times over the years. I always had exceptional and quick service until last year, when I had a not so great experience during service department many times over the years. I always had exceptional and quick service until last year, when I had a not so great experience during their remodel. I went back this year to give them another try, and had a much better experience. My service tech Robert was very friendly and helpful. It did take longer than I expected, and I was disappointed that only one of the two recalls were fixed (which means another trip back) because they didn't have parts. Overall though, a better experience than before. More

Martin was very pleasant to work with and he answered all my questions in an easy way to understand. I have been going to Toyota of Buena Park for 30 plus years. I think that says a lot about the service d my questions in an easy way to understand. I have been going to Toyota of Buena Park for 30 plus years. I think that says a lot about the service department and sales. The new facility is beautiful and the customer waiting area is fantastic and comfortable. More

Martin Miller and staff provided excellent and attentive service for my wife. Highly recommend them for sales and service. The Service manger is very attentive to customer service and satisfaction. service for my wife. Highly recommend them for sales and service. The Service manger is very attentive to customer service and satisfaction. More

Very nice people . But it took 2-1/2 hrs for oil change on my 2021 Raz4 dealer was not busy . But it took 2-1/2 hrs for oil change on my 2021 Raz4 dealer was not busy . More

Very satisfied on our visit. The staff are nice and accommodating. The waiting area is perfect. Thanks AutoNation. The staff are nice and accommodating. The waiting area is perfect. Thanks AutoNation. More

Fast and friendly! I was in and out within 50 minutes without an appointment. My servicer was very kind, polite and respectful. However, oil change was too expensive. I was in and out within 50 minutes without an appointment. My servicer was very kind, polite and respectful. However, oil change was too expensive. More

Very fast and convenient. Came for a 5k service and took shorter than expected even though they were busy. Customer service was super nice! Came for a 5k service and took shorter than expected even though they were busy. Customer service was super nice! More

Service was very good and I would reccomend to anyone who is interested in a Toyota. Sorry I can't recall the persons name, it was scheduled with Manny but switched. is interested in a Toyota. Sorry I can't recall the persons name, it was scheduled with Manny but switched. More