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AutoNation Toyota Buena Park - Service Center

Buena Park, CA

4.4
516 Reviews

516 Reviews of AutoNation Toyota Buena Park - Service Center

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December 01, 2022

Manny is the man! !!! He's been very helpful, knowledgeable and his customer service skills is impeccable!! More

by gema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
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Dec 02, 2022 -

AutoNation Toyota Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 01, 2022

Joseph Uceda was amazing. He did all i asked for plus more. Thank you joe the service advisor. More

by ali2mellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service advisor Joseph Uceda
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Dec 02, 2022 -

AutoNation Toyota Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 30, 2022

It took 2 hours and 50 minute to change just oil change Waiting in the dealer it’s too long what’s the use of appointment More

by hpatel1372
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember
Report | Print
Dec 01, 2022 -

AutoNation Toyota Buena Park responded

Hello, we are deeply disappointed by your experience at AutoNation Toyota Buena Park. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (714) 627-5562. We hope to hear from you.

Dec 02, 2022 -

hpatel1372 responded

Not a good service at all

November 30, 2022

I took oil change and replaced the battery service. spent over 3.5 hours ,that was a long time waiting.But the others all right. More

by Michaelye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Choi
Report | Print
Nov 30, 2022 -

AutoNation Toyota Buena Park responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

November 29, 2022

Good customer service but slow it took 2 hrs for an oil change the. Another 2hrs to change brake pads. More

by HD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Nov 30, 2022 -

AutoNation Toyota Buena Park responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 27, 2022

Me gusta este dealer porque todo su staff es muy amable, el mantenimiento a mi vehículo es grandioso y sus nuevas instalaciones son agradables para la espera de mi vehículo. Además el tiempo de espera es ra More

by Arguetakatherine17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
Report | Print
Nov 29, 2022 -

AutoNation Toyota Buena Park responded

Hola, tenemos altas expectativas para nosotros, por lo que es gratificante saber que tuvo una gran experiencia con nosotros. Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

November 26, 2022

Dealer always takes forever to service your car. 4 hours for an oil change. Ridiculous! More

by Jennbdalley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember
Report | Print
Nov 27, 2022 -

AutoNation Toyota Buena Park responded

Hello Jennbdalley, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (714) 627-5562. We hope to hear from you.

November 24, 2022

Fast, reliable that we trust for both of our cars We will continue service then there More

by SMario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariah
Report | Print
Nov 25, 2022 -

AutoNation Toyota Buena Park responded

Hi Smario, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

November 24, 2022

They are very friendly and very helpful. They went out of their way to help. More

by grumpycc73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Report | Print
Nov 25, 2022 -

AutoNation Toyota Buena Park responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 23, 2022

astonishing remodeling and huge cozy waiting room. But too much waiting time ,almost 3hours for replacing only engine oils, even though the adviser very welcome me. More

by orkwon500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
Report | Print
Nov 25, 2022 -

AutoNation Toyota Buena Park responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

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