AutoNation Toyota Buena Park - Service Center
Buena Park, CA
513 Reviews of AutoNation Toyota Buena Park - Service Center
Had my 10000 mile service at AutoNation Toyota Buena Park and it was smooth from setting up the appointment to having the car serviced and returned to me. Got account of what was done. Super service. and it was smooth from setting up the appointment to having the car serviced and returned to me. Got account of what was done. Super service. More
Recently renovated, has a very nice interior. Staff was very helpful and gave me recommendations on what to do for my car. Was given a polite phone call when my vehicle was done and ready for pic Staff was very helpful and gave me recommendations on what to do for my car. Was given a polite phone call when my vehicle was done and ready for pick up. More
Need to have better direction at check in for service. I pulled up and wasn't sure if I needed to wait in my car or go into offices. After a few minutes of not getting acknowledged, I decided to step insi I pulled up and wasn't sure if I needed to wait in my car or go into offices. After a few minutes of not getting acknowledged, I decided to step inside. There was no warm welcome, just an unenthusiastic "how can I help you?" As for the service, I got a simple oil change for over $100. I figured there's value there since they do a multi point inspection and report back on any observations. I didn't get any of that, in fact my multi point inspection report came back incomplete with only a couple items checked off. I hadn't driven this car in a while so I was curious to see what kind of up keeping it was going to need. Then lastly, my car didn't get a complimentary wash. Maybe this isn't a thing any more, but it was the above and beyond things like this that add value and trust in bringing my car into the dealership. When I got home I noticed a greasy tool on my passenger seat, which tells me they didn't use seat covers, otherwise at clean up someone would of noticed it. I'll get my oil change elsewhere moving forward. More
SERVICE REP. WAS NOT HELPFUL HE ACTED LIKE IT WAS A BOTHER TO HELP MY SON AND I SAT IN THE WAITING OVER 3 HOURS FROM THE TIME HE STATED MY SUV WOULD BE READY. MY WAS NOT HELPFUL HE ACTED LIKE IT WAS A BOTHER TO HELP MY SON AND I SAT IN THE WAITING OVER 3 HOURS FROM THE TIME HE STATED MY SUV WOULD BE READY. MY SON HAVED TO GO INQURIE IF IT WAS READY. WE WERE TOLD THEY DID NOT HAVE THE TOOL TO WORK ON THE SUV.. More
SERVICE WAS FAST AND EASY TOOK CARE OF MY ALIGNMENT CONCERN AND ALSO REC TRANS SERVICE WHICH I WAS MEANING TO GET DONE. VEHICLE DRIVES STR8 AND THE STEERING WHEEL IS STR8 THIS IS MY SONS CAR SO I AM GL CONCERN AND ALSO REC TRANS SERVICE WHICH I WAS MEANING TO GET DONE. VEHICLE DRIVES STR8 AND THE STEERING WHEEL IS STR8 THIS IS MY SONS CAR SO I AM GLAD TO HAVE IT WORKING TIP TOP RECENTLY HAD THEM ADDRESS A BRAKE PULSATION AND BRAKES HAVE BEEN FINE SINCE THE REPAIR NO WOBBLES NO PULSATION ALIGNMENT WAS KNOCKED OUT OFFROADING TOTALLY MY FAULT More