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AutoNation Toyota Buena Park - Service Center

Buena Park, CA

4.4
513 Reviews

513 Reviews of AutoNation Toyota Buena Park - Service Center

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November 10, 2022

Had my 10000 mile service at AutoNation Toyota Buena Park and it was smooth from setting up the appointment to having the car serviced and returned to me. Got account of what was done. Super service. More

by MyCamry22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Bibrisca
Nov 19, 2022 -

AutoNation Toyota Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 10, 2022

Chris took care of tire issue quickly and problem was resolved. There was a misunderstanding More

by linows3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cortez
Nov 18, 2022 -

AutoNation Toyota Buena Park responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Buena Park. If you'd like, please contact our General Manager at (714) 627-5562. We'd appreciate the chance to make your experience a positive one.

November 09, 2022

Recently renovated, has a very nice interior. Staff was very helpful and gave me recommendations on what to do for my car. Was given a polite phone call when my vehicle was done and ready for pic More

by trainxchoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Nov 17, 2022 -

AutoNation Toyota Buena Park responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 08, 2022

Dealership provided nothing but the best customer service ! I am treated like a V I P every time I go there !!! More

by david
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete in service
Nov 16, 2022 -

AutoNation Toyota Buena Park responded

Hi David, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 08, 2022

They are so helpful everyone I ask a question they have good answers about my car.. I hope still continue they doing great job as a customer.. More

by Lourdes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mariah
Nov 16, 2022 -

AutoNation Toyota Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 07, 2022

Dealership was very clean and all the workers there were kind and took good care of me and my car. Would definitely recommend and go again. More

by Dbyun001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mariah and Sang
Nov 15, 2022 -

AutoNation Toyota Buena Park responded

Hello, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Toyota Buena Park and we hope to be of service again in the future.

November 07, 2022

Need to have better direction at check in for service. I pulled up and wasn't sure if I needed to wait in my car or go into offices. After a few minutes of not getting acknowledged, I decided to step insi More

by Gilbert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert, Sang and lady on first desk on right hand side.
Nov 15, 2022 -

AutoNation Toyota Buena Park responded

Hi Gilbert, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (714) 627-5562. We'd appreciate the chance to make your experience a positive one.

November 05, 2022

The tire was flat, and replaced it. Overall it was good. Great job! Thank you for your all things! More

by Young Hwan Chun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I didn’t remember the name, but lady
Nov 12, 2022 -

AutoNation Toyota Buena Park responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Nov 12, 2022 -

Young Hwan Chun responded

You did a great job! All the orders were convenient!

November 03, 2022

SERVICE REP. WAS NOT HELPFUL HE ACTED LIKE IT WAS A BOTHER TO HELP MY SON AND I SAT IN THE WAITING OVER 3 HOURS FROM THE TIME HE STATED MY SUV WOULD BE READY. MY More

by jeankelley
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
8714 YEHIA ELJENDI
Nov 12, 2022 -

AutoNation Toyota Buena Park responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Buena Park. If you'd like, please contact our General Manager at (714) 627-5562. We'd appreciate the chance to make your experience a positive one.

November 03, 2022

SERVICE WAS FAST AND EASY TOOK CARE OF MY ALIGNMENT CONCERN AND ALSO REC TRANS SERVICE WHICH I WAS MEANING TO GET DONE. VEHICLE DRIVES STR8 AND THE STEERING WHEEL IS STR8 THIS IS MY SONS CAR SO I AM GL More

by kalani3175
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 12, 2022 -

AutoNation Toyota Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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