AutoNation Toyota Buena Park - Service Center
Buena Park, CA
516 Reviews of AutoNation Toyota Buena Park - Service Center
Service advisor provided good advice and recommendations on my 2016 Camry paint issue. She did the paint inspection and indicated there appears to be no issue based on her previous experience with cars that on my 2016 Camry paint issue. She did the paint inspection and indicated there appears to be no issue based on her previous experience with cars that really have paint issue. More
Had my 10000 mile service at AutoNation Toyota Buena Park and it was smooth from setting up the appointment to having the car serviced and returned to me. Got account of what was done. Super service. and it was smooth from setting up the appointment to having the car serviced and returned to me. Got account of what was done. Super service. More
Thanks again for the great service got a good deal on a lifetime battery for my sons car. Makes me glad that he won’t have to buy another battery as long as he has that car. Great piece of mind thanks for lifetime battery for my sons car. Makes me glad that he won’t have to buy another battery as long as he has that car. Great piece of mind thanks for offering a lifetime battery warranty More
Recently renovated, has a very nice interior. Staff was very helpful and gave me recommendations on what to do for my car. Was given a polite phone call when my vehicle was done and ready for pic Staff was very helpful and gave me recommendations on what to do for my car. Was given a polite phone call when my vehicle was done and ready for pick up. More
Need to have better direction at check in for service. I pulled up and wasn't sure if I needed to wait in my car or go into offices. After a few minutes of not getting acknowledged, I decided to step insi I pulled up and wasn't sure if I needed to wait in my car or go into offices. After a few minutes of not getting acknowledged, I decided to step inside. There was no warm welcome, just an unenthusiastic "how can I help you?" As for the service, I got a simple oil change for over $100. I figured there's value there since they do a multi point inspection and report back on any observations. I didn't get any of that, in fact my multi point inspection report came back incomplete with only a couple items checked off. I hadn't driven this car in a while so I was curious to see what kind of up keeping it was going to need. Then lastly, my car didn't get a complimentary wash. Maybe this isn't a thing any more, but it was the above and beyond things like this that add value and trust in bringing my car into the dealership. When I got home I noticed a greasy tool on my passenger seat, which tells me they didn't use seat covers, otherwise at clean up someone would of noticed it. I'll get my oil change elsewhere moving forward. More