Back

AutoNation Toyota Buena Park - Service Center

Buena Park, CA

4.4
516 Reviews

516 Reviews of AutoNation Toyota Buena Park - Service Center

Sort by
September 22, 2022

My low tire light came on and stayed on. Auto Nation did a thorough safety check on my RAV4. All 4 tires were low and the battery needed replacement and cabin filters replaced. Mariah was a More

by Walkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariah Flores
Sep 26, 2022 -

AutoNation Toyota Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Sep 26, 2022 -

Walkin responded

You are welcome 🤗 Keep up the good work Mariah! Frank Faecke

September 15, 2022

Excellent Customer service. ..Yehia and Joe were awesome! Car was completed at time promised, loved the courtesy local drive to work! I've been using Autonation Toyota Buena Park More

by maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yehia, Joe Uceda
Sep 19, 2022 -

AutoNation Toyota Buena Park responded

Maria, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Buena Park. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

September 14, 2022

The staff that attended to me was very kind and delivered the car within the promised time. More

by sang kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin miller
Sep 18, 2022 -

AutoNation Toyota Buena Park responded

Hi Sang, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 04, 2022

Marie was very dedicated to deliver service for my needs. I like the convenience of being able to n my ale and appointment on line so quickly. I must say though, that I missed Pete Amezola as an attendant, h More

by proud2bflorian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Amezola y Marie
Sep 09, 2022 -

AutoNation Toyota Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Sep 09, 2022 -

proud2bflorian responded

Thank you. I would like to see more discount coupons.

September 02, 2022

Service was excellent and the service manager was very good with me every thing was excellent. More

by marufahmed1954
Recommend Dealer
Yes
Employees Worked With
Yahiya
Sep 08, 2022 -

AutoNation Toyota Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 29, 2022

Roberto the service advisor was outstanding! He went above and beyond when I had my car serviced More

by fmsanchez2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto
Sep 03, 2022 -

AutoNation Toyota Buena Park responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

August 26, 2022

I've previously worked with Service Advisor Manny Valdivia for major service maintenance, tire installation and most recently a front brakes replacement on my Tacoma. Manny has conducted himself in a More

by Johnny Buck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Amezola, Manny Valdivia
Aug 31, 2022 -

AutoNation Toyota Buena Park responded

Hi Johnny, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (714) 627-5562 to discuss what we can do to help.

August 26, 2022

Waited too long considering I had an appointment. I had to call in after 4 hours to find out my car was ready. Was handed my keys at pick up with no instructions on how to get out around the constru More

by Beckylelu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Sep 01, 2022 -

AutoNation Toyota Buena Park responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

August 23, 2022

Pardon their dust. Even though the dealership is under construction, they have still managed to provide excellent customer service. The service department in particular More

by Art G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariah
Aug 26, 2022 -

AutoNation Toyota Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 22, 2022

The service department has been working perfect for in the past. This last visit was not my expectation. More

by caltexusainc
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mariah
Aug 26, 2022 -

AutoNation Toyota Buena Park responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (714) 627-5562. We would appreciate the chance to turn your experience around. Take care!

...
29
...