Back

AutoNation Toyota Buena Park - Service Center

Buena Park, CA

4.4
516 Reviews

516 Reviews of AutoNation Toyota Buena Park - Service Center

Sort by
July 01, 2022

Fantastic service from this dealer. I would definitely recommend to a friend or relative. Thank you Autonation of Buena Park!! 👍 More

by Tundra TRD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yehia
Jul 04, 2022 -

AutoNation Toyota Buena Park responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

June 29, 2022

Lack of transparency. Over-estimated labor, parts, and delivery. Car was brought in for a key fob reprogram. Car was 2 days past due and inaccurate invoice. Called 3 times More

by flitezone140
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Hernandez
Jul 01, 2022 -

AutoNation Toyota Buena Park responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up. Take care!

June 28, 2022

Excellent service. With Martin as the service writer he is excellent and provides all information regarding the car's needs. The staff is very professional and courte More

by kaneshiro714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin in Service Dept
Jun 28, 2022 -

kaneshiro714 responded

I appreciate Martin as the service writer and would continue to go to Buena Park Toyota

June 28, 2022

xxxx Good Service! The Employees were friendly considering the place is still under construction. My go to place for both my Toyota's. More

by larryrosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All were friendly
Jun 30, 2022 -

AutoNation Toyota Buena Park responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 28, 2022

The service department is excellent and has competent technicians. We had a very pleasant experience all around. More

by Bre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harley
Jun 30, 2022 -

AutoNation Toyota Buena Park responded

Hi Bre, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 27, 2022

This service Center is became very bad , they treat you depending on the size of work and how big the invoice is, if you need just oil change you will wait more than 2 hours, I will not go back there anymo More

by Jejim1042
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Emanuel
Jun 29, 2022 -

AutoNation Toyota Buena Park responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Buena Park. If you'd like, please contact our General Manager at (714) 627-5562. We'd appreciate the chance to make your experience a positive one.

June 24, 2022

Came here for a 12month service after Juneteenth holiday. Was told it would take 2-3hrs but I spent 4hrs waiting. Not ideal but it was after a holiday. However, they provided water and a waiting area. More

by angieela1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Hernandez
Jun 28, 2022 -

AutoNation Toyota Buena Park responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 24, 2022

Just had my car serviced here and it only took 45 mins to 1 hour. Under construction currently, excited to see the new building. Very kind people, Pete greeted me and was so nice. More

by Kelly Campbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan, Pete
Jun 27, 2022 -

AutoNation Toyota Buena Park responded

Hi Kelly, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 22, 2022

Great service and i especially like the attention to detail. The gentleman that helped me out remembered me from six months ago More

by Atariking1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel
Jun 22, 2022 -

AutoNation Toyota Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 21, 2022

Advisor was very knowledgeable, friendly, helpful and with sense of urgency. he was able to take care of my car in a timely manner. More

by Yas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yehia
Jun 22, 2022 -

AutoNation Toyota Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

...
35
...