AutoNation Toyota Buena Park - Service Center

BEST SERVICE IN BUENA PARK! Only place I have my car services done. Polite, efficient and professional. Only place I have my car services done. Polite, efficient and professional. More

I understand construction is difficult to work around, but when the car was returned to me it had mud splatters on the front hood, windshield and roof. The windshield wipers had been used to remove the d but when the car was returned to me it had mud splatters on the front hood, windshield and roof. The windshield wipers had been used to remove the dirt from the front windshield. This disrespect for the customer is unacceptable. The vehicle came in clean and an effort should have been made to return in same condition. I've owned Toyota's for several years and every other dealership I've been to has always been respectful of my vehicle. I will not return to Buena Park. I'll go to another Toyota dealership for service. Daniel Hernandez, service advisor was very helpful in reviewing maintenance options with me. He was professional and provided good customer service. More

Construction remodel still going on. So it was a little messy there to drop off the car. They do not have shuttle service anymore, so that's a bummer. Other than that very great service So it was a little messy there to drop off the car. They do not have shuttle service anymore, so that's a bummer. Other than that very great service and friendly environment. More

Outstanding professional and friendly service. Everything worked well. I'm very pleased with this experience. Thank you. Everything worked well. I'm very pleased with this experience. Thank you. More

Good quality service and very satisfied customer care from your service person. I'd like to introduce this service to my friend. from your service person. I'd like to introduce this service to my friend. More

Usually quick, friendly. Meets my needs. However, not enough dialogue regarding what was done and what maintenance should be done the next visit. Meets my needs. However, not enough dialogue regarding what was done and what maintenance should be done the next visit. More

GREAT JOB. recommendable to friends, they are patient and accommodating. Only that price is a lil bit high but I do understand. recommendable to friends, they are patient and accommodating. Only that price is a lil bit high but I do understand. More

Construction remodel is happening, but progress looks good so far. The temporary places are a little inconvenient, but manageable. good so far. The temporary places are a little inconvenient, but manageable. More

Quick, great, knowledgeable, respectful. Great staff, pull out car safely, greeted us as soon as we pull in with a smile Great staff, pull out car safely, greeted us as soon as we pull in with a smile More

The staff is nice, but the level of service has slipped over the years. I have no right to expect more, because they really are a nice and courteous staff. But I can remember getting complimentary car wash over the years. I have no right to expect more, because they really are a nice and courteous staff. But I can remember getting complimentary car washes after service or having the service manager coming to find you personally when work was completed instead of sending a text. Those were next-level perks that just don’t seem to exist anymore. Like I said, the staff and experience was fine. It’s just not the same if you’re used to more. More