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AutoNation Toyota Buena Park - Service Center

Buena Park, CA

4.4
516 Reviews

516 Reviews of AutoNation Toyota Buena Park - Service Center

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May 16, 2022

I had my tacoma sevice at toyota buena park, still going thru renovation and not able to see the service advisor like before but personnel are very helpful. Would give a 5 star review when the renovation i More

by DNJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake and Joe
May 18, 2022 -

AutoNation Toyota Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2022

It was inconvenient because it was under construction. The person in charge kept the promise exactly. More

by v4chance
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Emmanuel
May 18, 2022 -

AutoNation Toyota Buena Park responded

Hi, thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (714) 627-5562 to discuss what we can do to help.

May 18, 2022 -

v4chance responded

There were grateful for being punctual..

May 15, 2022

Dealership going through renovation so everything is out of place but can’t wait until it’s finished and expect to rate 5 stars More

by Let’s go!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yehia Eljendi
May 17, 2022 -

AutoNation Toyota Buena Park responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

May 12, 2022

Dealer under construction no waiting area so why they have option for waiting. The advisory cross the total that printed and he write higher price for no reason. More

by John.f
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos
May 14, 2022 -

AutoNation Toyota Buena Park responded

Hi John, thank you for leaving this detailed feedback about your experience with our dealership. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (714) 627-5562 -- we hope to hear from you soon.

May 12, 2022

We bought 2 cars in a 2 month period and everytime we had an issue they handled it right away. Mr. Guzman is on top of things. More

by Shaunking1701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MR. GUZMAN
May 12, 2022

The people in the service department are efficient, helpful, and friendly. The service was done quickly. The construction at this location hasn’t effected the great service they provided. More

by Lisahankins6555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
May 10, 2022

Dealer is a little mess with the new construction going on but service is great. More

by Drcastillo1820
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yehiah
May 12, 2022 -

AutoNation Toyota Buena Park responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 10, 2022

I brought in my 2017 Toyota Highlander SE for a complimentary wiper blade replacement along with a free tank of gas for customer appreciation month. Who doesn't like a nice complimentary anything r More

by jinetics
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph
May 12, 2022 -

AutoNation Toyota Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 05, 2022

Service advisor Edwin, as well as the men who returned my vehicle, Yehia and Alfredo, were all very professional and most helpful! More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin, Yehia, and Alfredo
May 08, 2022 -

AutoNation Toyota Buena Park responded

Hi Frank, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 02, 2022

Even though this dealership is under construction they got me in and out efficiently. Jacob was my service representative, very professional and friendly. Waiting room very clean, even had coffee machine More

by vivi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Phelan, Pete
May 06, 2022 -

AutoNation Toyota Buena Park responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

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