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AutoNation Toyota Buena Park - Service Center

Buena Park, CA

4.4
513 Reviews

513 Reviews of AutoNation Toyota Buena Park - Service Center

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March 28, 2022

Even though the location is under construction, they were still organized. Mariah was very informative and helpful More

by Gennesy.dominguez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mariah, service dept
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Apr 02, 2022 -

AutoNation Toyota Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 28, 2022

Great service and price . The wait was long and should be shorter if it is appointment only. Waited 2:30 minutes seems to long for having an appointment. Maybe you should limi More

by Jgr7048
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
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Apr 02, 2022 -

AutoNation Toyota Buena Park responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 26, 2022

Great customer service friendly and clean interior and fast service time courteous and friendly service More

by Trdtom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shant Keoroghlians, Frank Mendez, Raphael Estioco, Pete Amezola, Mario Flores, John Kalandjian, Jorge Buenrostro, Demetrios Sourapas, Michael Aguilar
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Mar 29, 2022 -

AutoNation Toyota Buena Park responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 25, 2022

Not satisfied with sales knowledge about the apps in the car. Needs more experience with computers in the car. More

by velma.viloria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not know.
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Mar 30, 2022 -

AutoNation Toyota Buena Park responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (714) 627-5562. We hope to hear from you.

March 24, 2022

I went in for a warranty checkup and oil change and they finished the work quick. More

by Hcljj89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge
Report | Print
Mar 28, 2022 -

AutoNation Toyota Buena Park responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 23, 2022

The advisor was very helpful and courteous. He’s very patient with my questions and concerns. More

by marissadimacz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Cho
Report | Print
Mar 26, 2022 -

AutoNation Toyota Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 21, 2022

Fast service, very helpful, and they will accommodate you. Sales parts are awesome, and with free coffee. More

by rollymae02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felix Zelaya, Precious Rivera, Wendy Cardenas, Brad Weber, Mario Flores, Gary Gasparyan
Report | Print
Mar 25, 2022 -

AutoNation Toyota Buena Park responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 21, 2022

It's very clean, friendly staff and great service. Great work on my vehicle thank you souch More

by Joey.cardenas77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Ugarte, Raphael Estioco, Pete Amezola
Report | Print
Mar 25, 2022 -

AutoNation Toyota Buena Park responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 20, 2022

beautiful people …. . very nice ….. excellent customer service, done in time. … but need improvement in some areas…. Repair cost is little high. More

by homsharma123
Recommend Dealer
Yes
Employees Worked With
Michael Aguilar
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Mar 24, 2022 -

AutoNation Toyota Buena Park responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 17, 2022

The service people are great. But I think once they get the construction done the place will be so much better. Didn't really like that my truck had to be taken some where else fo More

by greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Aguilar
Report | Print
Mar 20, 2022 -

AutoNation Toyota Buena Park responded

Hello there, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

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