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AutoNation Toyota Buena Park - Service Center

Buena Park, CA

4.4
515 Reviews

515 Reviews of AutoNation Toyota Buena Park - Service Center

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August 21, 2023

Your technician doesn't found my car problem. N advisor said when can I get the part. More

by jongsoo park
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Advisor/ sang choi
Aug 28, 2023 -

AutoNation Toyota Buena Park responded

Hi Jongsoo, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (714) 627-5562. We look forward to hearing from you.

August 17, 2023

So far, their service is still fine. They recommend something unnecessary services on my car. More

by ndnism28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
Aug 23, 2023 -

AutoNation Toyota Buena Park responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (714) 627-5562 for further assistance with moving forward. We hope to hear from you in the future.

August 12, 2023

Courteous staff. .good service..i know that my csr is on good hands with Toyota Buena Park. More

by ernestomaclan18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
Aug 15, 2023 -

AutoNation Toyota Buena Park responded

Hello, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

August 10, 2023

By far the best service department I’ve ever used in over 50 years of car ownership. Especially my service advisor Mark! More

by jorelq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in service
Aug 14, 2023 -

AutoNation Toyota Buena Park responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 09, 2023

Pleasant to deal with, advisor was on point. Sent us home and picked us up. Good service More

by Supra CF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
Aug 14, 2023 -

AutoNation Toyota Buena Park responded

Hello Supra, thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

August 08, 2023

Dealership is clean anywhere i look. Service advisor was super nice and informed me of what needs to be done More

by Let’s go!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Anderson
Aug 11, 2023 -

AutoNation Toyota Buena Park responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 04, 2023

Staff was attentive and corrected the recall to my vehicle immediately with a promise to get it finished the same day. More

by T2ike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph?
Aug 08, 2023 -

AutoNation Toyota Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 01, 2023

Wow! Never had an interaction with a service person before who acted like they were selling me a car. I needed to "maintain" my car that I barely drive wi More

by Name
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Don't remember
Aug 07, 2023 -

AutoNation Toyota Buena Park responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (714) 627-5562. We'd appreciate the chance to make your experience a positive one.

August 01, 2023

Manny in the service department treated me like a V I P ! !!! He not only was very attentive about my vehicle problems, ,he had my vehicle entirely inspected and honestly adviced me that all I needed was a ba More

by david
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny in service department
Aug 07, 2023 -

AutoNation Toyota Buena Park responded

Hi David, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 01, 2023

Car went in for brake issues. Brakes weee repaired and replaced within a few hours. Great Job. Appreciate the AAA discount that they give. More

by Cfamilyshop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny in Service
Aug 07, 2023 -

AutoNation Toyota Buena Park responded

Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

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