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AutoNation Toyota Cerritos - Service Center
Cerritos, CA
1,035 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,035 Reviews of AutoNation Toyota Cerritos - Service Center
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March 28, 2022
Cerritos Toyota checked out an issue that I had with a panel that fell of while loading a bi into my car. The service techs tried to fix it with no cost to me but it was determined the part was too damage panel that fell of while loading a bi into my car. The service techs tried to fix it with no cost to me but it was determined the part was too damaged and needed to be exchanged. Most dealerships would have charged me for this service or tried to sell me the part from the start. The tech was still able to temporarily have the part stay as best as possible. Great job either way guys. More
by Chrisguzman82
Employees Worked With
Jennifer Sanchez
March 28, 2022
I have 2021 camry I had rear flat tire I brought my car at autonation they said can’t patch it. I bought new tire so they can put a new one. I’m happy finally my car fixed it. When I driving at the freewa at autonation they said can’t patch it. I bought new tire so they can put a new one. I’m happy finally my car fixed it. When I driving at the freeway I had a difficul and bad situation the Mechanic did’nt check all PSI in proper Level. I got 39, 39 in the front and 38 rear. For a new tire was 33 only i sent a message to one advisor but did not response. More
by santiagojunnel2017
Employees Worked With
Amanda
March 26, 2022
The service advisor was the only guy that really helped me out with what I needed to get done. As I was waiting I needed to talk to a financial advisor and no one wanted to help me. I asked they just said me out with what I needed to get done. As I was waiting I needed to talk to a financial advisor and no one wanted to help me. I asked they just said okay and I didn’t get any update on who or when someone will speak with me. More
by Av
Employees Worked With
Anthony
March 24, 2022
Me encanta la atención, son excelentes gracias chicos. Tengo una tortita venza 2021 siempre están muy pendientes de mi carro. Tengo una tortita venza 2021 siempre están muy pendientes de mi carro. More
by Elver
Employees Worked With
Greg Balbier, Mark Escamilla, Robert Aguirre, Brandon Aterrado, Jhordan Borla, Mydam Chanthavong, Jake Gebhardt, Michelle Hernandez, Juan Herrera, Margaret Kang
March 24, 2022
Poor service. Got there and dealer had to ask several times what door they were servicing. Wouldn't they know that already? They ordered the wrong part too. Again Got there and dealer had to ask several times what door they were servicing. Wouldn't they know that already? They ordered the wrong part too. Again this is after calling us several times before ordering the part. Bad first experience. More
by acastanon327
Employees Worked With
Don't know
March 24, 2022
Great personnel. Great and friendly service. All departments are really attentive. I highly recommend it here. I’ve done business with AutoNation Toyota Cerritos twic Great and friendly service. All departments are really attentive. I highly recommend it here. I’ve done business with AutoNation Toyota Cerritos twice and I wouldn’t think about going anywhere else to buy a vehicle or get my vehicle serviced. More
by Melissa Aranda
Employees Worked With
Jairo Gonzalez
