AutoNation Toyota Fort Myers Service Center

I purchased a brand new 2019 4Runner TRD 14 days ago. It has been in the shop 10 of those days, and still is. They have replaced the front axle, swapped out struts, taken lift kit on / off, and numerous other items. I am so upset that my brand new vehicle is being disassembled by AutoNation Ft. Myers. I bought a car that was built in Japan for a reason. I have been unsuccessful to have anyone in management return my calls or email. They deserve ZERO stars, but, that wasn't an option. They are absolutely HORRIBLE at customer service. I want my new car in new car condition, or give me a different vehicle. WORST EXPERIENCE EVER!!!!!!!~

After our Corolla was recalled and told not to drive the vehicle, the Ft Myers Auto Nation offered us a loaner car until our's was repaired but would have to leave our car parked on the roof in the open. Our Corolla had always been garaged. The Ft Myers dealer refused the National Toyota offer that the customer would park their vehicle in their garage and agree not to drive it and receive the loaner with a signer release. The Punta Gorda dealer had absolutely no problem with the National Toyota plan, we signed a release, parked our car in our garage with no problem. Drove a loaner for 4 months. The Ft Myers Toyota dealership was very unsympathetic with our concerns. The Punta Gorda dealership was extremely nice and accommodating. My next Toyota will come from Punta Gorda dealer even though I live in Cape Coral

Just passed 1000 miles in this beast. Nothing but problems. My kia had no problems in 3 years. So far I have had multiple problems with my 2018 Camry. Today I was at Autonation Toyota in Fort Myers Florida. Total frustration at the dealership. Went there for 2 reasons. Yikes! 1 the Lane sensors have quit working. 2. the front sensor ceased to work. because of this failure went to far parking car. Over the concrete stopper I went. Tore up some plastic housing. Couldn't drive car. Went under the car in good clothes to fix it. A normal screwdriver did not fit to tighten. Finally fixed it, Kinda, so I could drive it. I bought a new car to avoid problems and that is all I have had. Never mind that Sirius wasn't installed and that added it on. Was told this was on the XLE. Don't buy this vehicle. AutoNation Toyota refused to replace dragging plastic housing

My salesperson, Kevin was great from start to finish. He paid attention to my needs and gave me a great deal on a new car.

Auto Nation in general is an excellent dealership. The service department is fantastic. Mr. Greg Flemming has handled my servicing on my 2015 Toyota Tundra 4x4 for the past several visits and has done an exceptional job. A seasoned professional with a great personality. As I'm leaving the state soon, I can only hope to find a dealership close to this good down the road. Thank you guys, at Auto Nation. Jerome Schmidt

Personnel were friendly; gave me an estimate of time required to complete work and finished within that time. Dan Dixon is especially efficient and personable.

I had the best experience purchasing my new vehicle. Salesperson Joe Collins was great and he answered all the questions I had. He also went the extra mile to help me find what I was looking for and that I was getting a great deal that will meet my budget expectations.

Brought my son's truck in for a problem walked out with a leased truck. Wiped out the service bill. Bernard and Hank in sales were great, got a great deal. Andrew J. in service is my go to guy and is great to deal with. No problems or issues at all with any one. This is my 4th truck I have bought from this dealership

Fast friendly service. Staff was willing to work after hours to enable us to purchase truck that evening. Paperwork was completed quickly so we could get movung.

as a long time toyota customer it pains me to write this.... my 84 year old father was taken advantage of by the service department today they charge him an extra $180 above their quoted estimate because they told him the parts person gave them incorrect information how sad for a dealership to fleece those who are least able to stand up for their rights and most easily intimidated I called and they assured me they would call me right back....guess what, no call