AutoNation Toyota Fort Myers

Initially very disappointed. I had a 10 AM appointment for service that I was dropping off. I had someone meeting me for pick up at 10:30. At 10:30 I was still waiting in loun I had a 10 AM appointment for service that I was dropping off. I had someone meeting me for pick up at 10:30. At 10:30 I was still waiting in lounge and had to flag someone down and ask about my 10:00 appointment to which she said, "We don't take appointments." Yet I was allowed to make an appointment 2 weeks earlier. My service advisor was with another customer which I was not going to interrupt and in the mean time another advisor got my ticket. By the time I was called up it was almost 10:45. My advisor was Donald and he more than made up for my inconvenience. All I needed was an oil change and tire rotation and anothe service he talked me into. My car was completed by the time I got home about 45 minutes later. So really if they had acknowledged the appointment and provided the service that quickly, I wouldn't have had to be picked up and brought back. Donald did an exceptional job and even had my car washed. More

They have been very easy to work with for both the buying and service process. My 1st service was $0. With my Mitsubishi and Mercedes it would have been in excess of $500. and service process. My 1st service was $0. With my Mitsubishi and Mercedes it would have been in excess of $500. More

Fast and easy oil change and tire rotation. I got a discount with a coupon. I got a discount with a coupon. More

I had a great experience at Autonation Toyota Fort Myers buying a used vehicle for my daughter to go to college. We work for jesse hardee who was a great sales person and very patient. He let us test drive buying a used vehicle for my daughter to go to college. We work for jesse hardee who was a great sales person and very patient. He let us test drive all the vehicles until we find the right one. I highly recommend this dealership and this sales person to anybody who is looking to buy a preowned car. More

Friendly staff! Timing was good on service. I noticed my truck sat in the parking lot a while before they let me go Timing was good on service. I noticed my truck sat in the parking lot a while before they let me go More

Jeremy is the best! He helped me order my new Tacoma and helped me with my trade in. Transaction was smooth and one of the best customer service experiences I’ve had whe He helped me order my new Tacoma and helped me with my trade in. Transaction was smooth and one of the best customer service experiences I’ve had when purchasing a vehicle. Thank you Jeremy and AutoNation Ft Myers! More

I had some questions about a vehicle and was given straight forward answers from Jeremy regarding my options. straight forward answers from Jeremy regarding my options. More

It's Your Employees and Not the Dealership , Cost are High for a Tire Scott Hickman helped when I could not get the service department Gillian helped once I got there High for a Tire Scott Hickman helped when I could not get the service department Gillian helped once I got there More

The Customer Care Specialist, Michelle, kept me informed throughout the entire process with multiple phone calls. She even brought the mechanic into her office to speak with me on the phone and explain my throughout the entire process with multiple phone calls. She even brought the mechanic into her office to speak with me on the phone and explain my options. I would definitely recommend AutoNation to others. More

This review is for Roberta Billing, who was me sales consultant when I punched my 2023 back in July of 2022. She is a dedicated employee. On January 30, 2023 when I showed up for my first complementary consultant when I punched my 2023 back in July of 2022. She is a dedicated employee. On January 30, 2023 when I showed up for my first complementary service I was walking through the dealership and as soon as she saw me she greeted me with a big smile, which was so nice being that no one in the Service Department had, they all looked so grumpy. Roberts started talking to me asking me if I had any questions or concerns regarding my Rav4 and had a answer to all my questions. She even walked me over to the service counter and told the person at the counter who by the way was very pleasant, and told him what I was looking for. I felt like I was shopping at Publix Supermarket where the store attendants take you to the product you are looking for and not just telling you what isle it is in. It is very rare to find a sale consultant that cares about you after they made the sale. Roberta made me feel like a valued customer. More