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AutoNation Toyota Fort Myers - Service Center

Fort Myers, FL

4.3
2,062 Reviews

2,062 Reviews of AutoNation Toyota Fort Myers - Service Center

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July 25, 2022

The staff service is very good, everybody with a kind , also the reading room is so good that we can drink some coffee and waiting for the service. I will come back for the next vehicle service. More

by Chung Chan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna & Maria Hernandez
Jul 28, 2022 -

AutoNation Toyota Fort Myers responded

Hello Chung, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 25, 2022

Worst service ever! Lost our paper work first thing left us sitting and waiting. Didn't put air in the tire and rotated tires wrong. Not sure if they even changed the oi More

by Jana
Recommend Dealer
No
Employees Worked With
Dumb and dumber
Jul 28, 2022 -

AutoNation Toyota Fort Myers responded

Hi Jana, we are deeply disappointed by your experience at AutoNation Toyota Fort Myers. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (239) 321-5413 to discuss what we can do to help.

July 25, 2022

Donovan was great excellent customer service and explained everything well. The only complaint is they haven’t fix the car wash in over 3 years, they need to clean the car after service . More

by dnervais
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donovan
Jul 28, 2022 -

AutoNation Toyota Fort Myers responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 24, 2022

I came in for maintenance and ended up paying $420. 00 for a new battery after only 4 years. This because of the stop and go button. The service was good but the bill, not so good. More

by nmbartolozzi53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Carter??
Jul 28, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (239) 321-5413. We hope to hear from you.

July 22, 2022

Had a 9:00 appointment didn’t look at car until 9:45 then had to wait another 2 hours for oil change and tire rotation. When I got car back AC would not work. Car back in service for another 1: and half only More

by bettyareese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Donald Lacey
Jul 26, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (239) 321-5413 to discuss what we can do to help.

July 22, 2022

Came in for my 1 pm free oil change, While waiting I talked with customer waiting since 10:30 for free oil change and still waiting for car. I left without service. I had made my appointment a month in More

by travelnwb
Recommend Dealer
No
Employees Worked With
Unknown
Jul 26, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (239) 321-5413 to discuss what we can do to help.

July 22, 2022

Took car in to have a tire repaired as a screw was in it and we had bought the tires and there and had purchased the road service they took care of it and we are very More

by Sunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damarious
Jul 26, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 22, 2022

Shantel Tolbert is my Service Advisor. I always get Above and Beyond Service! Thank you More

by bighands2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shantel Tolbert
Jul 26, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 22, 2022

EXCELLENT CUSTOMER SERVICE AND SERVICE. THANK YOU VERY MUCH. GREAT! MY SALES PERSON WAS AMAZING NATLIYM CARRIO SHE WAS HELP FULL AND NICE SHE ANSWERED QUESTIONS ABOUT ANYTHING More

by lopezbusiness33440
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
COLOMBIAN LADY
Jul 26, 2022 -

AutoNation Toyota Fort Myers responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

July 22, 2022

I experienced a flat tire. AAA replaced the damaged tire with the donut so I could get on the road again. I immediately drove to Autonation Fort Myers to order a new tire s More

by wdg1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
Jul 27, 2022 -

AutoNation Toyota Fort Myers responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

Jul 27, 2022 -

wdg1949 responded

My pleasure. Thank you for your service.

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