AutoNation Toyota Fort Myers - Service Center
Fort Myers, FL
2,064 Reviews of AutoNation Toyota Fort Myers - Service Center
I was new to this dealership and from the time I pulled in, which I had no idea where to go to other than following other cars, there was no direction on what to do. It took 45 minutes before they checked in, which I had no idea where to go to other than following other cars, there was no direction on what to do. It took 45 minutes before they checked me in for a routine service on my new vehicle. I had an appointment for 10:00 am. I sat in the waiting area, which was nice they provided complimentary coffee, for 2 hours and to find out all I needed at this time was a tire rotation. Needless to say I was not happy taking 2 hours and 45 minutes for tire rotation. More
We took our Highlander in for a recall. No one came out to check us in. We are very disappointed in the Service we received. We had an appointment at 10:00. We also had our tires rotated. W No one came out to check us in. We are very disappointed in the Service we received. We had an appointment at 10:00. We also had our tires rotated. We were there for 4 1/2 hours. then the service person called me on my phone to tell me the car was ready, he could not even come out in person. Mike I don't know his last name. More
The dealership is most excellent, especially the service dept.Shelly Krogman has been my go to service writer for many years us is the best I have incountered in my life. dept.Shelly Krogman has been my go to service writer for many years us is the best I have incountered in my life. More
Service here was quick I made an appt for 7:15 and my vehicle was done by 9:00. Anna was my service advisor, who was pleasant and helpful. Thank you👍 vehicle was done by 9:00. Anna was my service advisor, who was pleasant and helpful. Thank you👍 More
Deje mi carro porq tenía un problema y me dijeron q solo era conectar unos cables q todo estaba bien, pero q si yo quería aprovechar y de una vez reemplazar una caja de fusibles q estaba rota, yo dije q si, era conectar unos cables q todo estaba bien, pero q si yo quería aprovechar y de una vez reemplazar una caja de fusibles q estaba rota, yo dije q si, después de eso cuando me llamaron para retirar el truck me dijeron q el costo era casi de $800 dólares, los pagué sin problema, pero cuando empecé a manejar el truck me di cuenta q seguía con el mismo problema, la falta de fuerza. Creo q estuvo extremadamente costoso el arreglo y la verdad nunca se solucionó el mayor de los problemas ya q después en la factura me dejaron señalado q para arreglarlo por completo tendría que pagar casi $4,000 dólares, eso es una falta de respeto com los clientes, por lo que he escuchado de ese dealer es que le cobran a la gente esta vida y la otra y ahora lo confirmé ya que las malas referencias son justas More