AutoNation Toyota Fort Myers - Service Center

Service department was great. Everyone was very pleasant and helpful. It wasthe first time I was ever there and they made me feel very welcome. Only thing I could suggest is sna Everyone was very pleasant and helpful. It wasthe first time I was ever there and they made me feel very welcome. Only thing I could suggest is snacks. More

made the appointment because of a check engine light came on and because the vehicle is due for a 36000 check. I received two confirming emails for my appointment to have the Check Engine Light and 36K maint on and because the vehicle is due for a 36000 check. I received two confirming emails for my appointment to have the Check Engine Light and 36K maintenance done. I brought the car in at the appointment time. I checked in and asked the cost and how long would it take. I was told $310.00 and two hours. I told her to go ahead with the work. I waited over three hours and when I went up to pay, I asked what was the code for the Check Engine light. She says What check engine light? .Said I never said anything about the Check Engine Light but yet is was written on the two email messages confirming my appointment and I communicated it when I checked in. They took my car back into the shop and I waited another hour and a half. When I got my car back, I was told there were no codes. I'm sure they were cleared during the 36K service. Then the bill came and it was $150 more than I was told. After spending 5 hours in the place, I paid and was looking forward to this survey. More

I had a great experience, the wait time was short , the people were fast and friendly, I wouldn't miss my next visit people were fast and friendly, I wouldn't miss my next visit More

Excellent Service. Delroy was extremely pleasant as was Mr. Pino. I will definitely return for future service at this dealer. Delroy was extremely pleasant as was Mr. Pino. I will definitely return for future service at this dealer. More

The worst service center I have ever been to workers are lost and had no clue what vehicle was even at the service center. lost and had no clue what vehicle was even at the service center. More

Excellent service. Orlando is the best worker, very friendly and helpful with all I needed Orlando is the best worker, very friendly and helpful with all I needed More

Orlando took care of me and he is done a great job he takes care of people he thinks it people are very important to get their car done and get it done right he’s very qualified very professional takes care of people he thinks it people are very important to get their car done and get it done right he’s very qualified very professional More

The service end of it has been great. You’re not waiting long before someone helps you, and the technicians do a good job of explaining the work being done if necessary. You’re not waiting long before someone helps you, and the technicians do a good job of explaining the work being done if necessary. More

Service was great, but making the appointment through your "off-shore" phone service was lousy. The person I had asked dumb questions and the phone line repeatedly skipped a beat, so that I missed words your "off-shore" phone service was lousy. The person I had asked dumb questions and the phone line repeatedly skipped a beat, so that I missed words and had to ask for repetition numerous times. Get another answering service!! More

Came in early morning after my alternator went out on me the day before,had a trip the next day that I had to take. The dealership was very busy,but made time for my car fix, yes I was there for a whole day the day before,had a trip the next day that I had to take. The dealership was very busy,but made time for my car fix, yes I was there for a whole day,but they helped me get my car back and running. More