AutoNation Toyota Fort Myers - Service Center
Fort Myers, FL
2,064 Reviews of AutoNation Toyota Fort Myers - Service Center
Appointments are not taken in to considerations, my car waited for a hour. Just for a oil change, very frustrated with the wait time. Also, training other employee,,,,,, No, reminder sticker placed in c waited for a hour. Just for a oil change, very frustrated with the wait time. Also, training other employee,,,,,, No, reminder sticker placed in car. Feel like rush job!! More
Absolutely worst service department. I was in to have my vehicle service and had an appointment already scheduled for 2pm. It took half hour to be in acknowledged and was even checked in I was in to have my vehicle service and had an appointment already scheduled for 2pm. It took half hour to be in acknowledged and was even checked in by an advisor until 3:30. I finally left the dealership at 5pm so why does it take almost 3 hours to have an oil change especially with an appointment. This isn’t the first time I have had service issues with this dealership so not an isolated incident. Very disorganized service department. You can tell they don’t even care and waiting are is a total joke you to pay for every refreshment unlike every other dealership. You are paying so much for their services, you would think they can get the details right. It’s time to go back to Germain in Naples where they actually care and want your business, I will gladly drive 45 minutes farther to not deal with Auto-nation’s crappy service More
They were kind, efficient and helpful. I waited a little longer than usual due time it being a Saturday but, still did not mind a bit. I waited a little longer than usual due time it being a Saturday but, still did not mind a bit. More
I DID HAVE SVERAL GOOD VISITS TO THIS DEALERSHIP, HOWEVER THIS WAS NOT ONE OF MY BETTER ONES. WAITED 2 1/2 HOURS FOR OIL CHANG AND TIRE ROTATIONS AND THEN HAD TO ASK IF MY CAR WAS FINISHED YET AND I GOT THIS WAS NOT ONE OF MY BETTER ONES. WAITED 2 1/2 HOURS FOR OIL CHANG AND TIRE ROTATIONS AND THEN HAD TO ASK IF MY CAR WAS FINISHED YET AND I GOT AN ANSWER: "GIVE ME TEN MINUTES TO CHECK". THAT ADDED TO THE TIME...OH THEN THEY MISPLACED MY CAR KEYS? More
I was not very happy with the service that I received the last two appointments. The first one I waited for two hours I specifically told the guy that I needed the work done in three hours! The last one, s last two appointments. The first one I waited for two hours I specifically told the guy that I needed the work done in three hours! The last one, same issues, the work was not completed. My appointment was at 10:45, got the car back after 2:00 pm for just oil change. Seriously!! More
Shelley was wonderful to work with and was very patient with me as we figured out my service package situation from another dealer. Fantastic experience! with me as we figured out my service package situation from another dealer. Fantastic experience! More
Service department was great. Everyone was very pleasant and helpful. It wasthe first time I was ever there and they made me feel very welcome. Only thing I could suggest is sna Everyone was very pleasant and helpful. It wasthe first time I was ever there and they made me feel very welcome. Only thing I could suggest is snacks. More