AutoNation Toyota Fort Myers - Service Center

Scheduling online and once I was with a Care Specialist excellent, things moved along fast and accurate. She reviewed previous visits and worked out service requirements. She kept me updated and I picked u excellent, things moved along fast and accurate. She reviewed previous visits and worked out service requirements. She kept me updated and I picked up the vehicle as quoted. Drop off was a different issue, waited about 10 minutes to drop the car off without anyone present to sign in and receive the vehicle. Even then, other cars wedged their way up different lanes and got ahead, not managed effectively and annoying. Otherwise I absolutely recommend and will return to the Fort Myers Toyota and recommend it to others. More

Orlando was amazing. He was professional and attentive. I found the surrounding Service Specialist to be rude and very un happy. No eye contact, no greeting. I was very s He was professional and attentive. I found the surrounding Service Specialist to be rude and very un happy. No eye contact, no greeting. I was very surprised by the lack of employee morale. More

Always giving excellent service even when I have an emergency without an appointment. Mr. Pino helped me to get my vehicle back in working order in a short time. emergency without an appointment. Mr. Pino helped me to get my vehicle back in working order in a short time. More

I like the service advisors but the wait time is unacceptable . 2.5 hours for an oil change and tire rotation plus they damaged my hood bug shield and failed to tell anyone. unacceptable . 2.5 hours for an oil change and tire rotation plus they damaged my hood bug shield and failed to tell anyone. More

Tommy was my service representative. Very Knowledgeable and Thorough. This was m first service. I drive to this location from Punta Gorda and will continue to do so. Very Knowledgeable and Thorough. This was m first service. I drive to this location from Punta Gorda and will continue to do so. More

I have the best Advisor, Dan. He always works with me and keeps me informed. Got me right in and out in approx 1hr. He always works with me and keeps me informed. Got me right in and out in approx 1hr. More

I was helped right away even though I arrived early. Everyone was friendly and helpful and kept me informed of what needed to be done on my car and the progress. Everyone was friendly and helpful and kept me informed of what needed to be done on my car and the progress. More

Service visit was as I expected. Prompt, courteous, and I was kept up to date with progress. Prompt, courteous, and I was kept up to date with progress. More

I have been using AutoNation Ft Myers since 1978. They have always treated me fairly whether it was sales or service. They have always treated me fairly whether it was sales or service. More

I've been having my 2013 Scion FRS serviced at AutoNation since I purchased it new. Every year I bring the car in for service it has always been great. However, yesterday, I cannot say the same. This was j since I purchased it new. Every year I bring the car in for service it has always been great. However, yesterday, I cannot say the same. This was just a routine oil change and I agreed to an engine check. The rep told me the cost would be around $150. When I went to pay, the bill was $214.66. Some difference. When I asked about this, I was told there were "Shop supplies" for $25.50. What? For an oil change? Plus, there was paint scratched off the driver door from where it obviously was banged into a column or wall. When I asked if they did the tire rotation, I was told because I refused new tires, they didn't rotate the tires. BTW, I have Michelin top of the line tires and only 36K miles on the car and they were trying to push new tires. Oh, and the courteous car wash is no longer available because the car wash mechanism hasn't been fixed. The nice customer service extras are no longer there. Why drive an hour out of my way. No more. Staying close to home at a business that caters to oils changes. Please AutoNation don't respond with your silly reply to call the manager. More