AutoNation Toyota Fort Myers - Service Center

Seemed more disorganized than 3 other Toyota dealers we've used since 2002. Twice no one at the receiving point, no good way to contact customers in the large seating area, seemed intent on up selling- we've used since 2002. Twice no one at the receiving point, no good way to contact customers in the large seating area, seemed intent on up selling- an oil change and tire rotation on a 2015 Avalon ended up at $650, after I declined the $100 injector cleaning offer. More

The service representative “Orlando “ was very helpful in assisting us and kept us well informed as to our entitlements with regard to our vehicle which we were unaware of. He was friendly and guided us th assisting us and kept us well informed as to our entitlements with regard to our vehicle which we were unaware of. He was friendly and guided us through the recall process. We were very impressed with him and a he has a great demeanor. More

Great service and the person who helped me was very nice. I also didn’t have to wait very long for my vehicle. I also didn’t have to wait very long for my vehicle. More

I purchased extended warranty at another dealership when I purchased my car. We relocated and when I went to Ft Myers they said it was not in their system. I literally had to furnish my paperwork as proof. I purchased my car. We relocated and when I went to Ft Myers they said it was not in their system. I literally had to furnish my paperwork as proof. Second visit was same problem although the first time they said they would put the info into their system and didn’t. They do not want to be bothered because another dealer sold the extended warranty. Toyota said Ft Myers should honor. Young service manager did not want to listen since it was not in his system. If it was not there it did not exist. Now I have to take my paperwork to prove my extended warranty should be in their computer. I think I am done with Toyota!!! More

Clean, nice, pleasant abd very friendly i have been dealing with this toyota place about 5 years love it dealing with this toyota place about 5 years love it More

What a great experience . My service advisor, Dan Dixon, was fantastic. I received my vehicle back sooner than I thought. When he called to tell me my 4 Runner was done and ex My service advisor, Dan Dixon, was fantastic. I received my vehicle back sooner than I thought. When he called to tell me my 4 Runner was done and explained what they had done. The service was done promptly and with no hassles or attempts to have additional, unnecessary repairs done. I highly recommend Dan and the AutoNation Service Department ! More

Yes. I have been a Toyota owner for many years and I am always comfortable and satisfied with AutoNation. I have been a Toyota owner for many years and I am always comfortable and satisfied with AutoNation. More

Went in for routine service. Usually use the Naples dealership but couldn’t get an appointment within a reasonable time. What impressed me most was my service rep Donald. He was Usually use the Naples dealership but couldn’t get an appointment within a reasonable time. What impressed me most was my service rep Donald. He was helpful and efficient and had me out in an hour. More

In for a recall. Specific appointment at 9:15 AM. Literature said it would take about one hour, Javier said it would take about two hours. After 2;30 hours I went t Specific appointment at 9:15 AM. Literature said it would take about one hour, Javier said it would take about two hours. After 2;30 hours I went to Javier and after checking said it would be another 45 min. At 1:03 PM he said it was ready. I spent almost four hours waiting at your dealership for a job that was to be done in less than one hour with only one contact with your service adviser. After I got the car, and before I left I had to reset all the instruments in the dash . More

Very good, I came in to request an appointment to solve a problem in my car and they attended me instantly and I left with the problem solved, very professional at all times, thanks problem in my car and they attended me instantly and I left with the problem solved, very professional at all times, thanks More