AutoNation Toyota Fort Myers - Service Center

The manager was top of the line he did everything he could to help me could to help me More

worked with Megan Mirowski for the first time she is very informative to work with will enjoy working with her in the future I have been coming to this dealership for 6 years this was the most pleasant informative to work with will enjoy working with her in the future I have been coming to this dealership for 6 years this was the most pleasant More

They took care of an emergency problem with my car in a timely and effective way. The service technician, Greg, who took care of me was very capable, communicated well, and dealt with my problem in a profe timely and effective way. The service technician, Greg, who took care of me was very capable, communicated well, and dealt with my problem in a professional manner. More

Had all the maintenance done in a timely fashion, they got me out of there to make my next appointment. the Wi-Fi is great. Got a lot of stuff done on the internet while I waited. Need some fresh water to got me out of there to make my next appointment. the Wi-Fi is great. Got a lot of stuff done on the internet while I waited. Need some fresh water to drink while we are waiting. Thanks. More

Friendly staff. . Answer questions about your auto and new ones. Very comfortable waiting area with free beverages . Answer questions about your auto and new ones. Very comfortable waiting area with free beverages More

5 hours for a scheduled service that I had an appointment for was pretty frustrating. for was pretty frustrating. More

Mark Trillas is always a pleasure to work with! He is super attentive, always ahead of the game, courteous and knowledgeable! I highly recommend him He is super attentive, always ahead of the game, courteous and knowledgeable! I highly recommend him More

Terrible service ( Michael Pinot was a real jerk) Terrible dealership too. The services on the phone and in person are terrible, so is the quality of the cars. My car, a 2018 Toyota Camry with only 1 Terrible dealership too. The services on the phone and in person are terrible, so is the quality of the cars. My car, a 2018 Toyota Camry with only 11500 miles on it, had already 3 recalls. The headquarters kept on delaying the remedy of the issues. I had to drive that car in the uncertainty of crashing anytime for almost 1 year, as the recalls were quite serious. When, the service department finally fixed the issues yesterday( I hope they did!..) changed the oil and rotate the tires at my request, they did not even wash or disinfect the car. Very poor customer service. My next car will certainly not be a Toyota anymore....and I will not recommend Toyota to my family nor my friends. The only person who was great in the whole dealership was Harry the courtesy van driver.. What a great guy. I wonder how he is putting up with this kind of toxic environment!.... More

Excelente, el trato respetuoso de los trabajadores y el conocimiento me brindan seguridad de lo que se hace, yo me entrevisto con el Sr Orlando Quiñones es bilingüe y tiene la virtud de que explicar detall conocimiento me brindan seguridad de lo que se hace, yo me entrevisto con el Sr Orlando Quiñones es bilingüe y tiene la virtud de que explicar detalladamente las dudas que tengo sobre el vehiculo More

The front of the house doesn't greet you when you come in. Not a hello, how are you, nothing... For spending what we did on a vehicle and service plan, you would think there would be more customer-oriente in. Not a hello, how are you, nothing... For spending what we did on a vehicle and service plan, you would think there would be more customer-oriented service. Got my vehicle back from an oil change and tire rotation after 2 hours. Grease was all over the door and inside the vehicle on the arm rest. Didn't vacuum out or even wipe down grease spots. Which most oil change places will do. At least a quick wipe down. Now I have a nice ding in the door too, which would be impossible to prove and the dealer would most likely deny. So I didn't even mention it. I wish we wouldn't have spent so much on a warranty with Autonation. Customer care is low. Seems like all they care about is selling a vehicle. For what we spent, we should have gone with a luxury brand. They at least make you feel welcome and take care of your vehicle with pride. More