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AutoNation Toyota Fort Myers - Service Center

Fort Myers, FL

4.2
2,048 Reviews

2,048 Reviews of AutoNation Toyota Fort Myers - Service Center

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May 27, 2022

Each time I come to this dealership the advisors are very helpful and make getting my vehicles serviced easy. The waiting area is always clean. More

by esbeneche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan
May 28, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

May 27, 2022

As always AutoNation in Ft. Myers has done a great job. Sylvester, top notch,Thanks! More

by Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylvester
May 28, 2022 -

AutoNation Toyota Fort Myers responded

Hi Thomas, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 27, 2022

The service department was excellent. My Tundra was returned to me in as clean a condition as when I took it there to be serviced.My advisor was Nicholas Haynes,who was very polite and ex More

by Marnawirth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Haynes
May 31, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Fort Myers! Please don't hesitate to reach out if there's anything additional we can do for you.

May 27, 2022

Too expensive, even with an appointment, it took about three and one half hours before my car was done. A long time for routine oil change, tire rotation and balancing. 12% charge for shop supplies is ou More

by Lcl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sylvester Jennings
May 30, 2022 -

AutoNation Toyota Fort Myers responded

Hello, we are deeply disappointed by your experience at AutoNation Toyota Fort Myers. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (239) 321-5413 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

May 27, 2022

Dan was a very good service rep. Explained what services my Prius needed and told me how long the wait would be. More

by basheep0308
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
May 31, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Fort Myers! Please don't hesitate to reach out if there's anything additional we can do for you.

May 26, 2022

Ridiculous visit, no one cares. took car there for a tire check and it took 4 hrs only yo be told tire is not in stock. More

by ajoy2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Advisor mark
May 29, 2022 -

AutoNation Toyota Fort Myers responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Fort Myers. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (239) 321-5413. We hope to hear from you.

May 29, 2022 -

ajoy2003 responded

The proposed job that took 4 hours even with an appointment took me 1 hour somewhere else as a walk-in. Waistline your time taking your car to Toyota us really a joke. Never again! My car is 7 years old and i hav wonky taken it to Toyota for services.Moving forward i will take my business elsewhere.

May 26, 2022

I was greeted by the service person who guided me through the service process smoothly. He updated me twice as I waited. When the work was completed, he did a thorough job and in detail what was accomplish More

by hjackcarol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nickolas
May 28, 2022 -

AutoNation Toyota Fort Myers responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 26, 2022

I went for a appointment and the new advisor told me they were over booked and to come back.. not sure why I made appointment and she did not tell me anything until I have sat there for 1 1/2 hours wasted More

by lefttytwo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Michelle
May 29, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to share your feedback with us. If you'd like, please contact our General Manager at (239) 321-5413. We'd appreciate the chance to make your experience a positive one.

May 26, 2022

The appointment was great. Greg kept me informed while my car was at the dealership. More

by Umpire562015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Flemming
May 28, 2022 -

AutoNation Toyota Fort Myers responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 26, 2022

The service advisor (Sylvester Jennings) provided excellent professional advice. The service was completed in a timely manner. We were pleased with the results. We have been doing business with the More

by joanererhill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Sylvester Jennings
May 28, 2022 -

AutoNation Toyota Fort Myers responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

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