AutoNation Toyota Fort Myers - Service Center

Service quality, wait time, advisors, and amenities while you wait are pretty good. The one concern I have lately is that I'm getting offered services "based on the age of the vehicle" rather than what my you wait are pretty good. The one concern I have lately is that I'm getting offered services "based on the age of the vehicle" rather than what my car already needs. I was recommended a tire alignment (before the car was even inspected) this time despite having it done the last service. I've also had to have my bill revised the past couple times because I was charged for what should have been free tire rotations (which you are supposed to get when you buy the tires there). Not sure why this is happening- bad incentives from management, overworked staff without the time to check service histories, poor IT systems, or something else... TLDR- Make sure your SA checks your vehicle history and double check your bill before you pay. More

I have always had great service, and honest opinion from the service department. Much appreciated the service department. Much appreciated More

excellent representation of a quality product such as Toyota. Service accepted my problem openly and worked quickly to resolve the concern. Immediate service applied to problem followed up with a short v Toyota. Service accepted my problem openly and worked quickly to resolve the concern. Immediate service applied to problem followed up with a short visit and quickly out the door to enjoy the rest of my vacation. This is the kind of service you would expect from a dealership representing Toyota. More

I love the service provided by Autonation of Fort Myers. Salesman Kris Tempkin and Service Advisor, Shelley Krogmann are the best. Salesman Kris Tempkin and Service Advisor, Shelley Krogmann are the best. More

After a wait of over 2 hours, the service representative admitted our paper work had been dropped to the bottom of the pile - "we are very busy" - Consequently, my daughter and I spent 3 hours in the waitin admitted our paper work had been dropped to the bottom of the pile - "we are very busy" - Consequently, my daughter and I spent 3 hours in the waiting room. I'm 94 years old and I lease my car and bring it for service twice a year. A 3 hour wait is unacceptable in my book. Hope I live till November and see what happens then!!! More

The man who handled my account was through and explained everything that was being done. I was impressed with the way he presented all the information and the way my questions were answered. The Service A everything that was being done. I was impressed with the way he presented all the information and the way my questions were answered. The Service Advisor was 4412 Gregory Fleming More

From the lady at the parts counter to the gentleman at the car service department I had an awesome experience with my Tacoma. This is a lot better then I’ve had with the truck department. the car service department I had an awesome experience with my Tacoma. This is a lot better then I’ve had with the truck department. More

They are very good. Very prompt They keep on top of the mechanics of my vehicle. Always courteous Very prompt They keep on top of the mechanics of my vehicle. Always courteous More

Excellent customer service. Vehicle repaired timely, and Michael made sure that a safety recall that I did not know about was taken care of. Absolutely love the expertise and a Vehicle repaired timely, and Michael made sure that a safety recall that I did not know about was taken care of. Absolutely love the expertise and attention provided to keep my Camry running perfectly. More

I have been coming to this dealership for over two decades and continue to receive good service. The only issue I have is my 4-Runner ddi not get the complementary truck wash. decades and continue to receive good service. The only issue I have is my 4-Runner ddi not get the complementary truck wash. More