AutoNation Toyota Fort Myers - Service Center

Oil change & tire rotation went well. However, the mechanic did not reset the maintenance required symbol. I called the dealership & was told an adviser would call back, they did not. I f However, the mechanic did not reset the maintenance required symbol. I called the dealership & was told an adviser would call back, they did not. I found out how to reset the symbol on U Tube. Dealership needs to pay attention to detail. More

Michelle Bryant, service advisor, was excellent at accommodating my automotive needs . She is an employee that goes out of her way to please customers. accommodating my automotive needs . She is an employee that goes out of her way to please customers. More

Muy buena atencion de Orlando, me ayudo mucho con las deciciones para el mantenimiento de mi auto. deciciones para el mantenimiento de mi auto. More

Very helpful during this visit came me informed throughout this process and called promptly when finished throughout this process and called promptly when finished More

While my service person, Michelle, was wonderful and I would give 5 stars other persons in the drop off are provided no help at all. It was my first time at the dealership. I pulled up to the service area would give 5 stars other persons in the drop off are provided no help at all. It was my first time at the dealership. I pulled up to the service area at sat there surrounded by several other autos. Two dealership employees told be I needed to go inside which I did only to be told to go back to my car. After waiting awhile I went back inside and found Michelle. She said she would help me and immediately came out to help me. She was very professional and friendly. My thanks to her for saving the dealership first impression I had until that point. More

I had a 9:45am appointment. Upon arrival, I was told that it would be a two and a half to three hour wait. I mentioned my appointment time, and was told that having an appointm Upon arrival, I was told that it would be a two and a half to three hour wait. I mentioned my appointment time, and was told that having an appointment only meant that my car would be worked on that day. I left the service department more than four hours after my appointment time - unacceptable. Unless this policy is changed, I will not return. More

Good customer service from start to finish. Quality work on my vehicle. Keeps my truck in top condition Quality work on my vehicle. Keeps my truck in top condition More

Shelley Krogmann is my customer care specialist. She is an extremely adroit at whatever she does for me and my car. She is also patient, kind, considerate, knowledgeable, and spends as much time as She is an extremely adroit at whatever she does for me and my car. She is also patient, kind, considerate, knowledgeable, and spends as much time as needed to help me in any way. She is an excellent representative for Toyota. I have worked with her for many years and she has consistently treated me in high regard and with outstanding service in every way! More

I couldn't be more impressed with the professional level of my service experience. The representative who checked me in and carefully navigated me through my first usage of a warranty I had never used. Jeff of my service experience. The representative who checked me in and carefully navigated me through my first usage of a warranty I had never used. Jeff Starkweather was the man! My mechanic was Dominick. Both these gentleman are TRUE honest professionals. I highly recommend bringing your car to this service department. Reasonable, reliable, guaranteed solid. More