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AutoNation Toyota Fort Myers - Service Center

Fort Myers, FL

4.2
2,055 Reviews

2,055 Reviews of AutoNation Toyota Fort Myers - Service Center

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May 16, 2022

The service at the dealer it’s very good because they take time to take care my care More

by exarius369
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dixon Daniel
May 18, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 16, 2022

Always professional showing care and concern for their customers. Purchased my Highlander with them and plan to stay in the Toyota family!! More

by Farmaton1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald
May 16, 2022

$108 for only an oil change! !! Called Toyota dealer in the state of my other home, same oil change $65. Called AutoNation expressing concern requesting explanation and or refund More

by Bullgould
Price
Recommend Dealer
No
Employees Worked With
Michael
May 18, 2022 -

AutoNation Toyota Fort Myers responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Fort Myers. Please call our General Manager at (239) 321-5413 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

May 18, 2022 -

Bullgould responded

You already have a message with my number and suggestions to “resolve” this. I was told I would get a call back , have not. I look forward to hearing from you.

May 16, 2022

Called to confirm my appointment 3 days before and was told they could not find it. Gave an appointment for next day and 5 minutes before I arrive received a voicemail to verify the appointment I was told More

by Beverly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
8965 Donald Lacy
May 18, 2022 -

AutoNation Toyota Fort Myers responded

Hi Beverly, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (239) 321-5413. We hope to hear from you.

May 15, 2022

Its a great dealership with many workers of all backgrounds. They all do there best to get you what you want and feel extremely comfortable in the process More

by Okaiigarcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa, Maria, …
May 17, 2022 -

AutoNation Toyota Fort Myers responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 15, 2022

The service rep Sylvester Jennings was great. The service department was very busy and it took about 2 1/2 hours to have an oil change & coolant flush & replacement. More

by grissr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylvester Jennings
May 17, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (239) 321-5413. We hope to hear from you.

May 15, 2022

Oil change & tire rotation went well. However, the mechanic did not reset the maintenance required symbol. I called the dealership & was told an adviser would call back, they did not. I f More

by jimW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
May 17, 2022 -

AutoNation Toyota Fort Myers responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

May 15, 2022

Michelle Bryant, service advisor, was excellent at accommodating my automotive needs . She is an employee that goes out of her way to please customers. More

by endoc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Bryant, service advisor.
May 17, 2022 -

AutoNation Toyota Fort Myers responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

May 15, 2022

Muy buena atencion de Orlando, me ayudo mucho con las deciciones para el mantenimiento de mi auto. More

by Regina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando
May 18, 2022 -

AutoNation Toyota Fort Myers responded

Regina, gracias por tu reseña positiva. Estamos felices de haber sido de servicio para usted. Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

May 14, 2022

Was happy in the beginning then started having car problems the next day not happy More

by kamalacody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Chris Nick Orlando Mr. Cruz Mike and manager from service
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