AutoNation Toyota Fort Myers - Service Center

It was a good a good business with a good dealership and an easy deal and trade. an easy deal and trade. More

I was greeted by the Service Technician who was an attentive gentleman who quickly gathered the necessary information, put my car in the system and gave me a quick turnaround on my oil change. Very p attentive gentleman who quickly gathered the necessary information, put my car in the system and gave me a quick turnaround on my oil change. Very professional service, as always. More

I scheduled an appointment for an oil change a week before my 9:05 am appointment for May 5, 2022. I was told by a Customer Care Specialist that the service would take 2 1/2 hrs ( which seemed a littl before my 9:05 am appointment for May 5, 2022. I was told by a Customer Care Specialist that the service would take 2 1/2 hrs ( which seemed a little long ) and I told him I would wait for the service to be completed. After 3 hours, I had not heard from Michael, the Customer Care Specialist, so I went to his office/ cubicle to find out the status of my service. He was not there and I was told he had left for the day. I then spoke with another Customer Care Specialist, Greg, who was very sympathetic and checked for me. I was then told the car service had not yet been started and there were still 2 vehicles in line before me. At this point I could not wait any longer - having already wasted my entire morning. When I got home, I contacted the service manager, Tom, and explained what had transpired. He did offer to arrange for me to be ahead in line on another day but I was scheduled to leave the area in just a few days so there was not enough time.This was the worst experience I have had at any dealership or other automotive service center during my many decades of driving- and I never even made it to the oil change! I have never experienced such scheduling inefficiency anywhere- they certainly appear to have no regard for the value of a customer's time. More

Didn’t have record of appointment wen I drove up. Used to wash car and don’t anymore. Didn’t cancel original appointment after a spoke to rep on phone Used to wash car and don’t anymore. Didn’t cancel original appointment after a spoke to rep on phone More

Excelente servicio y muy complacido con el trato . Personal muy capacitado y eficaz. Gracias por todo Personal muy capacitado y eficaz. Gracias por todo More

Shelley is quick to get you in and out. It’s a busy place so you know you’re dealing with great service. It’s a busy place so you know you’re dealing with great service. More

My third car purchase from Bernard at Auto Nation. He actually works on the used car sales lot but he was able to assist me with a new car purchase for my wife. Even in this overpriced car market He actually works on the used car sales lot but he was able to assist me with a new car purchase for my wife. Even in this overpriced car market Bernard was able to provided me with great service and a new car at a great price. ⭐️⭐️⭐️⭐️⭐️ More

waited quite awhile for tech. then more wait for rotate,oil change. I think this dealer should reopen car wash,or at least provide hand wash. thanks then more wait for rotate,oil change. I think this dealer should reopen car wash,or at least provide hand wash. thanks More

My agreement was at 5000 miles to come in for a complimentary oil change and tire rotation. I had a set appointment at 10:45 am. Initially they weren’t even going to do the oil change but then agre complimentary oil change and tire rotation. I had a set appointment at 10:45 am. Initially they weren’t even going to do the oil change but then agreed. After sitting and waiting for my truck to go in the shop for 3 hours and ready to leave, they serviced my truck. This was the worst service I have ever received at a dealership. My time is valuable and sitting for over 3 hours was a waste of my time. More

This was the best and easiest car buying experience I have ever had. Lisa was fantastic and took care of all my questions. have ever had. Lisa was fantastic and took care of all my questions. More