Back

AutoNation Toyota Fort Myers - Service Center

Fort Myers, FL

4.2
2,047 Reviews

2,047 Reviews of AutoNation Toyota Fort Myers - Service Center

Sort by
October 26, 2023

I had a diagnostic test run but when I told the person why I was there she & the mechanic never understood what I was talking about. I found that out when I was checking out. I was told not to use the b More

by unhappy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle
Oct 28, 2023 -

AutoNation Toyota Fort Myers responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Fort Myers take our reviews very seriously. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (239) 321-5413 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

October 26, 2023

Hank & Fanny are amazing! !! Never expected such a great experience in selling my car. Fanny was ready for our appt, so professional, processed everything as quickly as possib More

by Fljayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hank, fanny
Oct 28, 2023 -

AutoNation Toyota Fort Myers responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 25, 2023

I have been always treated very well at Fort Myers Toyota. I’ve bought many cars, and always have them serviced at the dealership. I have had excellent experiences with the sales and service departm More

by mkplata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris in Sales, Shelley in Service
Oct 28, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 25, 2023

Always get my repairs done right. Techs seem to be extremely honest. Service advisors always keep me informed of the progress of the job More

by kgwalsh53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvester Jennings
Oct 28, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 24, 2023

Have been using their service department for work done under warranty. I usually wait and my Customer Care Specialist said that it would be done in and hour and a half and he was spot on. They did a gre More

by kegarvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvester Jennings
Oct 28, 2023 -

AutoNation Toyota Fort Myers responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

October 23, 2023

Was a great visit I brought my car in for an oil change and everything went very smoothly. The staff was super nice and they got everything done quickly and were great with their communication I would defi More

by Antony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Quinones
Oct 28, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

October 22, 2023

Good analysis of my car. Very helpful and attending staff. Gave 3 stars because I believe the supply fee of $50 is unnecessary and just another way of ripping money from the More

by Doriscaam1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember his name
Oct 24, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for bringing this matter to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (239) 321-5413 to discuss what we can do to help.

October 20, 2023

Excellent service as always. Pleased with the entire experience. We will never deal with a different service center. More

by steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Quinones
Oct 22, 2023 -

AutoNation Toyota Fort Myers responded

Hi Steve, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 20, 2023

Come here to get my oil changed. In the five years I’ve had my car the price has doubled which seems crazy to me. This was the easiest I’ve gotten in and out (usually takes hours) bu More

by AJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark
Oct 22, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (239) 321-5413 to discuss what we can do to help.

October 20, 2023

The rear window shading on my 2016 Toyota Avalon was bubbling and fading. I called AutoNation and they said bring it in as they installed the window shading when I bought the car. Three hours lat More

by EdFinan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arian
Oct 22, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

...
13
...