AutoNation Toyota Fort Myers - Service Center

The staff is always welcoming, pleasant, knowledgeable, consistent and keep a smile on their faces. The customers happiness is their main goal. I don’t take my car to any other place for service. consistent and keep a smile on their faces. The customers happiness is their main goal. I don’t take my car to any other place for service. More

Shelly Krogmann is an amazing service writer. She has been here over 10 years. She is very knowledgeable, I can text her pictures of lights on my dash and she knows if it is safe to drive in or n She has been here over 10 years. She is very knowledgeable, I can text her pictures of lights on my dash and she knows if it is safe to drive in or not. She puts her cell number on her business cards so is always easy to reach. On my older Toyota she always lets me know what needs done now versus what can wait. She is straight forward and I trust her to arrive all 3 of my Toyotas. More

Everything was very timely and professional. Very simple procedure for our first service . Our service writer was very helpful. Very simple procedure for our first service . Our service writer was very helpful. More

I have been a loyal customer for 13 years. I have bought or leased my last 4 cars here. My 2019 Rav 4 battery needed replacing after i couldn't start it at my job. I called AAA and they cam I have bought or leased my last 4 cars here. My 2019 Rav 4 battery needed replacing after i couldn't start it at my job. I called AAA and they came and replaced the battery for 350.00. It was back to normal however I realized my radio and GPS monitor hadn't reset. I brought it to AutoNation who stated it needed a diagnostic workup, at a cost of 195.00. All it needed though was a reset, not a diagnostic workup. I was still charged $195.00 for the reset and 23.00 for rags. I know not a single rag was used for the reset. I feel totally taken advantage of in this instance and as a result will not be having my car service here anymore and will no longer be buying from you. You just lost a good customer. More

4 hours for a basic tire rotation and 3 month service check. Regardless if you have an appointment or not. check. Regardless if you have an appointment or not. More

It was my first time there. I just moved here from NY. I googled Toyota and AutoNation popped up first. I'll definitely be back! I just moved here from NY. I googled Toyota and AutoNation popped up first. I'll definitely be back! More

I have bought several Toyota's from AutoNation in Ft. Myers, FL. Always happy with the service. Employees are very nice and informative. Myers, FL. Always happy with the service. Employees are very nice and informative. More

I had a diagnostic test run but when I told the person why I was there she & the mechanic never understood what I was talking about. I found that out when I was checking out. I was told not to use the b why I was there she & the mechanic never understood what I was talking about. I found that out when I was checking out. I was told not to use the brake button unless I parked on an incline. needless to say I was charged $233.71 for the test but I am suppose to have a extended warranty they could not find. More

Hank & Fanny are amazing! !! Never expected such a great experience in selling my car. Fanny was ready for our appt, so professional, processed everything as quickly as possib !! Never expected such a great experience in selling my car. Fanny was ready for our appt, so professional, processed everything as quickly as possible. Hank her Mgr, worked hard to finalize everything. See Fanny if you are ready to sell!! Kind, thoughtful, professional, resourceful.. a true 10 out of 10! More

I have been always treated very well at Fort Myers Toyota. I’ve bought many cars, and always have them serviced at the dealership. I have had excellent experiences with the sales and service departm Toyota. I’ve bought many cars, and always have them serviced at the dealership. I have had excellent experiences with the sales and service department. Happy customer. More