AutoNation Toyota Fort Myers - Service Center
Fort Myers, FL
2,057 Reviews of AutoNation Toyota Fort Myers - Service Center
They gave my car a good check up and now it runs like new. That's pretty good when the car is 20 years old. Parts had to be ordered so they had my car for 2 nights. I was given a ride home and picked new. That's pretty good when the car is 20 years old. Parts had to be ordered so they had my car for 2 nights. I was given a ride home and picked up when the car was ready. It was $1000 more than I expected but fortunately, I was able to cover it. More
I had never had a bad service here until I bought a new car in 2022. Not only have they not provided my 2nd key fab after many attempts to ask about it but they also talked me into ToyotaGuard and did not car in 2022. Not only have they not provided my 2nd key fab after many attempts to ask about it but they also talked me into ToyotaGuard and did not even rinse my car after my 1st service! Not like previous services with my Toyotas not purchased from them! So disappointed! More
Shelly Krogmann is an amazing service writer. She has been here over 10 years. She is very knowledgeable, I can text her pictures of lights on my dash and she knows if it is safe to drive in or n She has been here over 10 years. She is very knowledgeable, I can text her pictures of lights on my dash and she knows if it is safe to drive in or not. She puts her cell number on her business cards so is always easy to reach. On my older Toyota she always lets me know what needs done now versus what can wait. She is straight forward and I trust her to arrive all 3 of my Toyotas. More
The staff is always welcoming, pleasant, knowledgeable, consistent and keep a smile on their faces. The customers happiness is their main goal. I don’t take my car to any other place for service. consistent and keep a smile on their faces. The customers happiness is their main goal. I don’t take my car to any other place for service. More
I have been a loyal customer for 13 years. I have bought or leased my last 4 cars here. My 2019 Rav 4 battery needed replacing after i couldn't start it at my job. I called AAA and they cam I have bought or leased my last 4 cars here. My 2019 Rav 4 battery needed replacing after i couldn't start it at my job. I called AAA and they came and replaced the battery for 350.00. It was back to normal however I realized my radio and GPS monitor hadn't reset. I brought it to AutoNation who stated it needed a diagnostic workup, at a cost of 195.00. All it needed though was a reset, not a diagnostic workup. I was still charged $195.00 for the reset and 23.00 for rags. I know not a single rag was used for the reset. I feel totally taken advantage of in this instance and as a result will not be having my car service here anymore and will no longer be buying from you. You just lost a good customer. More