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AutoNation Toyota Fort Myers - Service Center

Fort Myers, FL

4.2
2,054 Reviews

2,054 Reviews of AutoNation Toyota Fort Myers - Service Center

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May 04, 2022

I was very pleased with the service I received at AutoNation Toyota. My wait time was short and the staff was helpful More

by Lylisamarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylvester
May 07, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 03, 2022

Every time I come it takes over 2 hours for an oil change. This time it took 3 hours and I had to go ask how much longer it was going to take, as my paperwork was buried on the ladies desk. More

by cassiemunn
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gillian and Nick
May 06, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (239) 321-5413. We'd appreciate the chance to make your experience a positive one. Looking forward to hearing from you, take care!

May 21, 2022 -

cassiemunn responded

I have tried your service department several times and every time no matter if I say I'm in a hurry or not I'm still there over 2 hours usually 3 hours. Just dont understand why

May 03, 2022

the experience was a good one,waited about 2:00 hrs for oil change and tire rotation which is a bit much.Also people and ring phone to set the service appointment are not doing a good job one day said 2 mo More

by tonysrcrete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure about there names
May 06, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for bringing this matter to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (239) 321-5413. We hope to hear from you.

May 03, 2022

I had a previous appointment a month ago and was turned away because of a 4.5 hour wait. I was also told that the situation had been going on for weeks. If that's the case, I should not have been given t More

by marcy nase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Dixon
May 06, 2022 -

AutoNation Toyota Fort Myers responded

Hi Marcy, we appreciate you taking the time to respond. The staff at AutoNation Toyota Fort Myers take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (239) 321-5413. We hope to hear from you. Take care!

May 02, 2022

Waste of a Monday! Problem didn’t get fixed! Highly disappointed! Dealerships push the Bumper to bumper , yet you have to beg for the repair. Incompetent service people More

by Moonwater1977
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mechanic and service rep. Nice person, but highly dissatisfied with service
May 06, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (239) 321-5413 for ways we can work towards resolving these issues. We look forward to hearing from you soon. Take care!

May 02, 2022

Dan was quick to get me in, then came to me and explained what they had found and what my options were going forward with the exact cost that I would have for the completed job. It took less time than they e More

by Paulehoyt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
May 05, 2022 -

AutoNation Toyota Fort Myers responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

May 01, 2022

Atención personalizada y amable e inmediata . Mark Trillas ha sido por un largo tiempo nuestro apoyo en lo que respecta al Sevicio de nuestros vehículos , siempre ha sido fantástico . Excelente s More

by Waldo Garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Trillas
May 04, 2022 -

AutoNation Toyota Fort Myers responded

Waldo, nuestro personal está dedicado a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que puede confiar. ¡Muchas gracias por ser uno de nuestros valiosos huéspedes y esperamos su próxima visita!

May 01, 2022

Customer representative was very through and helpful. He was even informative about my next service appointment. Only negative was that I told them just to leave the contents of the cubbyhole on the se More

by mpessler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t have his name
May 04, 2022 -

AutoNation Toyota Fort Myers responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

April 30, 2022

Excellent service thank you to Mr. Orlando for a great attention to the Toyota customer have a wonderful day More

by lucia Alicea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando
May 03, 2022 -

AutoNation Toyota Fort Myers responded

Hi Lucia, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 30, 2022

Did a Great job! I waited in the lounge. They worked quickly. I was out of there in 40 minutes. More

by Edhwise1215
Recommend Dealer
Yes
Employees Worked With
Daniel Dixon
May 03, 2022 -

AutoNation Toyota Fort Myers responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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