AutoNation Toyota Fort Myers - Service Center

Horrible service what a use vehicle at the time of purchasing everything was so sweet and so nice to get to sale. By the time we were closing the deal it was getting late and they were close so they t purchasing everything was so sweet and so nice to get to sale. By the time we were closing the deal it was getting late and they were close so they told us yeah no problem come back and will buff out the bumper ( minor issues) but, battery died 4 months later it was 3 years old . No backseat headrest we’re in the vehicle which I put in every service note. So if you decide to purchase there get promises in writing. It’s say anything to sell ! After they get their money their whole attitude changes towards you if you need service or other things now I purchased extended platinum warranty and another service package so they got great money out of me and then treated me totally different than when I was purchasing. I don’t recommend them and they gained an unhappy customer! More

It was very good and easy to use. Donald our service advisor was very friendly and helpful. Car wasn’t dirty when returned. Donald our service advisor was very friendly and helpful. Car wasn’t dirty when returned. More

I've been involved in dealerships in IL/IIA . Appears too many people walking around taking names while you're sadly short on Technitions. Instead of 3 people asking why th Appears too many people walking around taking names while you're sadly short on Technitions. Instead of 3 people asking why things are taking so long/ perhaps either add floor space for work or many new techs? I understand the current problems, but I waited 4 hrs. for a tire rotation as part of initial scheduled maintenace? More

Michael was great! Direct to the point, got me in and out fast. No pressure, just facts. Thanks! Direct to the point, got me in and out fast. No pressure, just facts. Thanks! More

Easy service event from greeting to checkout. Thanks Mike Pino I’ll be back again Thanks Mike Pino I’ll be back again More

Great salesman,William Wheeler. Very helpful. Explained everything. No pressure. Easy buying experience. None of the usual BS. Very helpful. Explained everything. No pressure. Easy buying experience. None of the usual BS. More

Maria did a great job communicating to me what was going on and also found a discount for my major repair. on and also found a discount for my major repair. More

Casey, the service tech was great. He even went back to the garage area to get the techs motivated. I had a 3:15p appointment on a Friday afternoon. I know, my bad, but I just wante He even went back to the garage area to get the techs motivated. I had a 3:15p appointment on a Friday afternoon. I know, my bad, but I just wanted to get it over with. At 5;15, the truck hadn't been started for an oil change and tire rotation. I really should have marked my tire to see if they really were rotated. SHAME ON YOU TOYOTA SERVICE DEPT. More

After my car was serviced Joe Collins went the extra mile with me. He is so patient and helped me work through a big problem. I am so grateful to him as I am not used to technical things but he used mile with me. He is so patient and helped me work through a big problem. I am so grateful to him as I am not used to technical things but he used patience and guidance to help me. Thanks so much Joe! Helen Sullivan More

Had a 7:25am appt for oil change, tire rotation and the lift gate is intermittently not closing with remote. At 9:45am went to service rep to find out what was taking so long. I had another appt at 10:30am lift gate is intermittently not closing with remote. At 9:45am went to service rep to find out what was taking so long. I had another appt at 10:30am that I had to leave Toyota by 10:15. At 10:15 service rep brought me my keys. I can’t understand how it took almost 3 hours to do an oil change, tire rotation and diagnose lift gate problem. Turns out when I got home went to use the lift gate and problem was never resolved. Not a happy camper here. Won’t be back. More