AutoNation Toyota Fort Myers - Service Center

Everyone was friendly. Title transfer information application was in unusual and my deposit hold on the vehicle was not refunded timely and I’m unsure if title was filed in Title transfer information application was in unusual and my deposit hold on the vehicle was not refunded timely and I’m unsure if title was filed in my sole benefit as sole owner as well as bills that were over face value we’re going to be refunded back into my hands for my usuage .also noticed title had a goofy question More

Shelley is always good to work with. The vehicle was completed in the timeframe promised. The vehicle was completed in the timeframe promised. More

I did not have a professional experience . Felt like I was at a used car haggle place . They did not give me back my deposit till over a week later . Changed prices and added increased dealer Felt like I was at a used car haggle place . They did not give me back my deposit till over a week later . Changed prices and added increased dealer fees and tried to charge for things that were included in the package I bought . They still have not solved my issues . If I did not like the car I would of walked . More

No issues really. Truck was back to me rather quickly and satisfied with the service department. Truck was back to me rather quickly and satisfied with the service department. More

My service advisor was not very attentive and didn’t follow up with me. She was lost follow up with me. She was lost More

Thank you AutoNation Toyota- Fort Myers. My experience was positive. Customer Care Specialist Maria Hernandez is very professional and helpful. During the repairs a small damage was done to My experience was positive. Customer Care Specialist Maria Hernandez is very professional and helpful. During the repairs a small damage was done to my 4Runner. The manager assured me that they will schedule an appointment to address the issue and fix it. Thank you. I am waiting for this appointment. More

I arrived 20 minutes early for my appointment. An hour and a half later my car hadn't moved. They said they were "backed-up" I left and doubt if I will return. They make the quick oil-change p An hour and a half later my car hadn't moved. They said they were "backed-up" I left and doubt if I will return. They make the quick oil-change places look good. More

My car is always finished quickly but I worry they try to take advantage of me since I’m a young woman. Every time I come here (with the exception of my most recent visit this week), they find problems I nee take advantage of me since I’m a young woman. Every time I come here (with the exception of my most recent visit this week), they find problems I need to get fixed like I need new filters or new tires. I’ve declined. During the visit six months later, they inspect the same things and tell me my filters and tires are in great shape. Wouldn’t they be worse? More

my car was finished in by 1 hour, but when I checked my car they spilled coolant fluid all over the engine an lower pan, I told the service manager, he sent to clean with the same mechanic that did it, 30 car they spilled coolant fluid all over the engine an lower pan, I told the service manager, he sent to clean with the same mechanic that did it, 30 minutes later the mechanic brought my truck saying that is not oil and he did not clean I complained again and I asked again for the service manager and they took again in the shop 20 minutes later brought my car back and the manager come to me apologizing for the inconvenience but I told him that is not right I have to wait almost 1 hour more in the dealer ship I was so tired because I worked last night, and he finalize saying what he can do"THEY ARE KIDS" I thing is a not correct answer, well I took my keys and guest what when I went to my truck I found they scratch the driver door handle I was so upset but I was so tired at the same time and the way I saw the manager Y felt I was going to waste my time going to the office to make a complaint , it's so sad that this things happen in a dealer ship . now I have to find the way how fix the scratch. More