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AutoNation Toyota Fort Myers - Service Center

Fort Myers, FL

4.2
2,057 Reviews

2,057 Reviews of AutoNation Toyota Fort Myers - Service Center

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March 31, 2022

I did not have a professional experience . Felt like I was at a used car haggle place . They did not give me back my deposit till over a week later . Changed prices and added increased dealer More

by vivianortizmills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mario Paz
Apr 05, 2022 -

AutoNation Toyota Fort Myers responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (239) 321-5413 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

March 31, 2022

No issues really. Truck was back to me rather quickly and satisfied with the service department. More

by ncladyblue67
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Breezy
Apr 05, 2022 -

AutoNation Toyota Fort Myers responded

Hi, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 30, 2022

My service advisor was not very attentive and didn’t follow up with me. She was lost More

by Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Bryant
Apr 02, 2022 -

AutoNation Toyota Fort Myers responded

Hi Martin, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (239) 321-5413. We hope to hear from you.

March 30, 2022

Thank you AutoNation Toyota- Fort Myers. My experience was positive. Customer Care Specialist Maria Hernandez is very professional and helpful. During the repairs a small damage was done to More

by akalski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Hernandez
Apr 02, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for your positive review. We're happy to have been of service to you. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

March 30, 2022

I arrived 20 minutes early for my appointment. An hour and a half later my car hadn't moved. They said they were "backed-up" I left and doubt if I will return. They make the quick oil-change p More

by nedelab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I did not work with sales, it was an oil change, Mario Paz
Apr 05, 2022 -

AutoNation Toyota Fort Myers responded

Hi there, we appreciate you taking the time to respond. The staff at AutoNation Toyota Fort Myers take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (239) 321-5413. We hope to hear from you.

March 29, 2022

My car is always finished quickly but I worry they try to take advantage of me since I’m a young woman. Every time I come here (with the exception of my most recent visit this week), they find problems I nee More

by anderllama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Trillas
Apr 02, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 29, 2022

Excellent, the phone service for my appointment was easy to make and great service. The lady who pick up my car was very kind and courteous. More

by Ana María Solís
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mrs. Hernandez
March 29, 2022

my car was finished in by 1 hour, but when I checked my car they spilled coolant fluid all over the engine an lower pan, I told the service manager, he sent to clean with the same mechanic that did it, 30 More

by charapo22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
brizeidee
Apr 02, 2022 -

AutoNation Toyota Fort Myers responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Fort Myers take our reviews very seriously. If you'd like, please contact our General Manager at (239) 321-5413. We'd appreciate the chance to make your experience a positive one.

March 29, 2022

Dan and Delroy solved my oil leak. They were courteous and efficient. My 2021 Camry Hybrid had a very slow and difficult to find oil seep in the oil pan seal. The excess oil was clea More

by kjwull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan, Delroy
Apr 02, 2022 -

AutoNation Toyota Fort Myers responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 29, 2022

Excelente servicio Gracias Lo Único fue que tuve que esperar mucho tiempo y con cita previa More

by Miguel Velasquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
orlando
Mar 29, 2022 -

Miguel Velasquez responded

excelente servicio nos atendio muy bien Don Orlando Lo unico negativo es que aun con cita me toco esperar toda la mañana

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